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Shift Supervisor - Cloud Support (Night)
Supervises and coordinates activities of a team of IT members engaged in computer operations, computer systems, computer programming, and the company's network to assure effective computer resources are provided to users. Serve as a part of the incident management team in a 24x7 Cloud based environm
Cloud Customer Support Specialist - Night Shift (VA)
We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outag
Cloud Customer Support Specialist - Night Shift (VA)
Cloud Customer Support Specialist - Night Shift (MD)
We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outag
Cloud Customer Support Specialist - Night Shift (MD)
Cloud Customer Support Specialist - Night Shift (GA)
We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outag
Cloud Customer Support Specialist - Night Shift (GA)
Cloud Customer Support Specialist - Night Shift (WA)
We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outag
Cloud Customer Support Specialist - Night Shift (WA)
Cloud Customer Support Engineer (VA)
We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments. This role combines advanced technical troubleshooting with deployment capability, serving as a key technical resource for both customer-facing support and
Cloud Customer Support Engineer (MD)
We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments. This role combines advanced technical troubleshooting with deployment capability, serving as a key technical resource for both customer-facing support and
Cloud Customer Support Engineer (GA)
We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments. This role combines advanced technical troubleshooting with deployment capability, serving as a key technical resource for both customer-facing support and
Cloud Customer Support Engineer (WA)
We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments. This role combines advanced technical troubleshooting with deployment capability, serving as a key technical resource for both customer-facing support and
IT Services Senior Manager/Cloud Computing Support Lead
The Cloud Computing Support Lead serves as the senior technical expert for enterprise cloud infrastructure and services that host mission‑critical workloads in a highly regulated environment. This role designs, implements, and operates secure, resilient, and scalable cloud platforms across major pro
Systems Analyst II/ITIL Specialist, Junior
The ITSM Functional Analyst specializes in IT service‑management processes and tooling, aligning workflows with ITIL best practices to improve service quality and consistency across the enterprise. This role analyzes, designs, and configures incident, problem, change, request, and related processes
Systems Analyst II/ITIL Specialist, Junior
Federal Network Support Engineer (Tier 2) - Day
Federal Network Systems Engineer (Senior) Overview Network/Cloud Engineer responsible for providing advanced operational support and infrastructure assistance for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 support and Tier 1.5 engineering by contrib
Federal Network Support Engineer (Tier 2) - Day
Federal Network Support Engineer (Tier 1.5) - Swing
Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, suppor
Federal Network Support Engineer (Tier 1.5) - Swing
Service Desk Lead
The Service Desk Lead provides supervisory and operational leadership for the company’s service desk functions. This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Le
NOC Lead
The NOC Lead (Network Operations Center Lead / Enterprise Operations Lead) is responsible for leading Network Operations Center activities and services to meet the needs of the company’s program. This role manages NOC processes and operations, coordinates with IT and service provider teams, ensures
Platform Engineer
The Platform Engineer (Ops Technology Lead) is responsible for designing, implementing, and maintaining IT infrastructure platforms within the CASTLE-NET program, ensuring reliability, scalability, and security. This role supports application deployment and management, ensures compliance with CASTLE
Problem Manager
The Problem Manager is responsible for identifying, analyzing, and resolving problems within the IT infrastructure to prevent incidents from recurring. This role manages the lifecycle of all problems, from initial detection through to resolution, ensuring that root causes are identified and permanen
Cloud Administrator
Looking for a highly skilled individual to join the Microsoft OP2OL (On-Premises to Online) Factory Team, focusing on Government, DoD, and Commercial customers. This role plays a critical part in ensuring secure, reliable, and efficient migrations of on-premises Dynamics CRM environments to Dynamics
Cloud Support Engineer I (Swing)
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream
Cloud Support Engineer I (Day)
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream