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Cloud Customer Support Specialist (GA - Swing)
We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outag
Cloud Customer Support Specialist (GA - Swing)
Cloud Customer Support Specialist (MD - Swing)
We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outag
Cloud Customer Support Specialist (MD - Swing)
Cloud Customer Support Specialist (VA - Swing)
We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outag
Cloud Customer Support Specialist (VA - Swing)
Cloud Customer Support Specialist (WA - Swing)
We are seeking a Customer Support Specialist to join our Microsoft operations team supporting critical government cloud environments. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outag
Cloud Customer Support Specialist (WA - Swing)
Cyber Threat Hunter
Position Overview The Cyber Threat Hunter proactively protects enterprise environments from advanced cyber threats by analyzing network, endpoint, and log data to identify malicious activity that may evade conventional security controls. This role establishes normal traffic and data-flow baselines,
Operations Manager – DDLC Support
Position Overview The Operations Manager – DDLC Support leads day-to-day delivery operations for DDLC task areas, ensuring consistent, high-quality execution across multiple workstreams and locations in alignment with client requirements and contract objectives. This role plans, directs, and coordin
Operations Security Advisor/Cybersecurity Incident Response Engineer, Sr
Creates cyber-intelligence tools / methods and performs research and analysis in order to mitigate and eliminate high level data and cyber security risks. Designs, tests and implements state-of-the-art secure operating systems, networks, and database products. Conducts risk assessment and provides r
Operations Security Advisor/Cybersecurity Incident Response Engineer, Sr
Cybersecurity Incident Response Engineer, Mid
Position Overview The Cybersecurity Incident Response Engineer, Mid supports the detection, containment, and recovery of cybersecurity incidents across enterprise networks and mission‑critical systems in a highly regulated government environment. This role contributes to developing and executing res
Cybersecurity Incident Response Engineer, Mid
Cybersecurity Incident Response Engineer, Jr
The Cybersecurity Incident Response Engineer, Jr. monitors enterprise security tools and logs to detect, analyze, and triage potential cybersecurity threats targeting mission‑critical systems and data. The role performs initial investigations, distinguishes false positives from genuine incidents, an
Help Desk Agent - Day
What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions. Troubleshoot issues remotely using internal dashboards and generative AI tools. Identify opportunities to enhance systems, ef
Field Office Technician
Installs, changes, and repairs basic problems of personal computer hardware and software systems, and provides technical assistance to system users. Answers inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs remedial actions
AI Integration Specialist
The AI Integration Specialist is a pivotal role bridging the gap between cutting-edge AI/ML research and robust, scalable production systems. This individual possesses a deep understanding of data science principles, machine learning model development, and the engineering expertise required to seaml
Sr SNOW Developer
Responsible for a development project, may provide general oversight and direction to the developers on the project in an experienced developer capacity. Conceives, designs, and tests logical structure to meet program requirements. Writes programs according to specifications provided. Builds, deploy
Windows Administrator
The Storage Engineer, Mid designs and supports storage solutions that deliver reliable, high-performance data services for enterprise applications and virtual infrastructures. This role balances hands-on administration with design-oriented tasks such as implementing new arrays, tuning existing envir
Middleware Engineer
The Middleware Engineer, Junior assists in provisioning, configuring, and administering middleware platforms that connect applications and databases in complex enterprise environments. This role supports day-to-day operations by monitoring middleware components, performing routine maintenance, and h
Patch Management Specialist
The Patch Management Specialist, Junior supports the patch management lifecycle for desktops, laptops, and remote endpoints to maintain secure, stable, and compliant enterprise environments. The role assists with identifying required operating system and application patches, coordinating testing, an
Patch Management Specialist, Mid
The Patch Management Specialist, Mid manages coordinated patching of operating systems, applications, and infrastructure components to maintain security, stability, and compliance for mission‑critical enterprise environments. The role plans and schedules patch cycles, evaluates patch criticality, an
IT Administrator IV/Patch Management Specialist, Senior
The Patch Management Specialist, Senior oversees enterprise patch management strategy and execution for desktops, laptops, and remote endpoints in a highly regulated, defense-focused environment. This role defines patch governance, schedules, and standards, aligning remediation activities with secur
IT Administrator IV/Patch Management Specialist, Senior
Systems Engineer
The Customer Support & Billing Operations Specialist plays a key role in supporting daily operational workflows by managing billing related email requests, performing database research, assisting with environment testing, and providing customer support. This position goes beyond traditional call cen
PKI Engineer, Mid
The PKI Engineer, Mid designs, implements, and maintains enterprise public key infrastructure services that underpin secure authentication, encryption, and digital signatures for mission‑critical systems. The role owns certificate lifecycle management processes, ensuring robust issuance, renewal, re