kempinski

Responsible for the operations of the Reception, Concierge, PABX, Business Center ensuring the highest standards of service in accordance with the operating procedures and Kempinski standards.

Kempinski Palace CairoSCOPE To assist the Food & Beverage Head of Department and the Executive Chef in managing the overall hygiene programme as an efficient and productive cost and service Centre ensuring a seamless operation and therefore contribute to maximizing guest satisfaction. The Food Safet

The overall scope of the incumbent is to ensure all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.

The incumbent in this position is responsible for welcoming the guests and members to the Pool and providing them with assistance during their visit in order to meet or exceed their expectations whilst adhering to service standards.

To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team.

The Grand Hotel des Bains Kempinski will host the remarkable Billionaire Dinner Show. The event, which already takes place all year round in Dubai and in summer at its historic location in Porto Cervo and at the legendary Sporting in Monte Carlo, will now expand its presence to St. Moritz.We are loo

Responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit, and ensuring guest satisfaction and product quality standards are met.

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The

To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies.

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest sat

The incumbent in this position is responsible to coordinate and ensure that hygiene and food safety guidelines are being followed throughout the hotel. The implementation and maintenance of the HACCP System, all regulations, practices, rules. To develop and administer programs to ensure employee saf

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest sat

Maximize hotel revenue, profit and market share through development and implementation of successful inventory and pricing strategies, based on the evaluation of current and anticipated market conditions. We strive to balance the needs of all stakeholders by hiring and retaining the most passionate,

The job of Reservations Agent is executed satisfactorily when: Kempinski Reservation standards are implemented and complied to. All relevant data is entered and maintained in the systems in a timely and accurate manner. Data is reviewed on an ongoing basis.

The incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the pla

The Restaurant Supervisor oversees daily shift operations to ensure high-quality food service, guest satisfaction, and staff efficiency. This role bridges the gap between front-line staff and upper management, handling immediate customer needs, directing team members, and maintaining safety and serv

The job of Director of Rooms is executed satisfactorily when:● The operations of all Rooms Division related departments are running smoothly: Positive guest feed-back on all channels including one on one, social media and CSS reports CSS (Customer Satisfaction Survey) results are rated on an average

To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team.

Assisting the Front Office Manager in leading and managing all sections of the Front Desk in order to ensure the highest standards of service in accordance with the policies, procedures and Kempinski Standards. They are also responsible for up-selling rooms to maximize the room revenue. Their job re