Case Manager

3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city’s few Youth Access Points.

The Transitional Living Program (TLP) provides a stable, supportive, and developmentally appropriate residential environment for justice-involved youth ages 18–26. The program focuses on safety, healing, accountability, and growth through a low-barrier and trauma-informed approach. Youth receive individualized support aimed at improving life skills, stabilizing housing, accessing behavioral health care, completing probation requirements, and moving toward long-term independence.

The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Case Manager. Duties, responsibilities, and activities may change, or new ones may be assigned as needed.

Skills, Knowledge, and Abilities (SKA):

●       Ability to work with a diverse staff and excel in a multicultural environment. ​

●       Ability to multi-task and efficiently manage priority action items 

●       Ability to work with minimal to moderate supervision 

●       An extreme focus on good judgment with a proactive approach to problem-solving 

●       Ability to maintain a professional demeanor with great interpersonal and communication skills 

●       Ability to multi-task with the capacity to learn quickly and integrate efficiently 

●       Ability to connect with our youth 

●       Ability to notice symptoms of use and abuse, recovery, and treatment philosophies. 

●       Ability to provide substance abuse counseling. 

●       Ability to work with homeless youth and with diverse staff, clients, and volunteers. 

●       Working knowledge of issues facing youth. 

●       Exceptional organizational skills with reliability and consistency in work performance 

●       Flexibility with a team player mentality 

●       Upbeat attitude 

●       This position is a salary, exempt and full-time role.

●       This position’s worksite is 3900 3rd Street San Francisco in Bayview district in San Francisco. 

●       This position reports to the Residential Manager.

Note: There are two Residential Case Manager positions currently open. One role has an emphasis on employment and education, while the other focuses on housing and benefits.

3rd Street is an Equal Opportunity Employer (EOE).  Qualified applicants are considered for employment without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified candidates with arrest and conviction records.