Tier 3 Enterprise Management (EM) Administor

Location: DHA locations in and around San Antonio, TX

Clearance Required: Public Trust (ADP/IT-II) via Tier 3 federal Background Investigation (NACLC)

EM Admin provides senior-level support for enterprise management (EM) toolsets and ensure secure, efficient, and stable operation of the DHA's hybrid IT environment.

Key Responsibilities:

• Administer and maintain EM tools: MECM, Intune, Azure AD, and related Microsoft enterprise platforms.
• Serve as Tier 3 escalation point for complex infrastructure and endpoint issues.
• Perform configuration management and security compliance using automation.
• Collaborate with cybersecurity, service desk, and engineering teams on enterprise-wide support strategies.
• Monitor system performance and support after-hours operations when needed.

Qualifications: Experience with MECM/SCCM, Group Policy, Intune, and cloud hybrid infrastructure.

Education & Certification Requirements (per DoD 8140 Qualification Matrices)

1) Microsoft Certified: Azure Administrator Associate or Windows Server Hybrid Administrator Associate

2) Any of the following...

• Bachelor’s degree in information technology, Cybersecurity, or a related discipline.
• OR 1 of the following: Security+ CE, SSCP, GSEC, Cloud+, GICSP, GLSC, or CISSP
• OR 1 of the following DoD/Military Training courses: F07DZZ1, M03385G, M10395B, M223854, A-150-0045 now W-250-0750, A-531-0021, W-250-0750, A-150-3400 now W-250-0750, A-150-1980, A-150-1202, A-150-1203, A-150-1250, A-150-1855 / A-150-1940, A-113-0205, A-113-0175, A-113-0018, A-113-0382, A-113-0027, A-113-0383, A-113-0175, A-113-0202, A-113-0233, or DISA-US1379