Medical Assistant (MA) - Chronic Disease Management

M-F 8am to 6pm rotating starts based on clinician schedule

Major Responsibilities:
Clinical Support/Health Outcomes: Provides support in the delivery of quality clinical care

• Supports achieving AMG Clinical Integration goals by medical record preparation, i.e. assures appropriate flow sheets and charts are available at time of patient visit. Accurate data is obtained and documented. Assists the physician in maintaining registries. Communicates to provider any outstanding data, tests or measures required for Clinical Integration.
• Prepares for patient visit by performing chart preparation. Manages patient flow, including preparing rooms, patients in accordance with Advocate Medical Group (AMG) policies and procedures and rooming standards.
• Performs tests/procedures as ordered. Maintains test tracking log, communicating test results per policy. Identifies and communicates abnormal or delayed test results to provider.
• Responsible for accurate specimen collection including patient identification and labeling based on laboratory collection procedures. Accurately performs and maintains practice site quality control logs in accordance with standards for maintaining CLIA certification.
• Administers medications as ordered by provider including documentation. Communicates with pharmacies to refill medication per approved protocol.
• Anticipates the need for and completes all documentation necessary to ensure quality care including chief complaint, vital signs, immunizations/medications, history, procedures and messages.
• Distributes patient education and discharge instructions per provider direction. Direct patient questions regarding education to provider.
• Assists patients in obtaining additional services ordered by the physician prior to leaving the office as part of discharge planning. Communicates with other providers to ensure continuity of care.
• Documents all patient communication in the medical record.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.