Adviser: Home Solutions (FAIS)

Job Summary

Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Role to be based in Umhlanga Kzn.

Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders including, clients, business partners and other Absa business units| Sales Target Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.

Customer Interaction provides information to potential home buyers and fasilitate the fulfilment of the Home Finance process, whilst keeping the customer informed of the status and progress of the application. The Hand Holder engages the input and involvement of specialists (i.e. credit, valuations, and fraud) when required to do so in finalising the fulfilment of the application. The Hand Holder will also liaise with external parties in the HL ownership process when required to ensure fulfilment.

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised