Cloud Operations Engineer

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Cloud Operations EngineerInfrastructure & Cloud

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Technical Tools

Cloud Operations EngineerInfrastructure & Cloud

Requirements

~1 min read

Provide frontline support to secure cloud users to troubleshoot and resolve critical technical issues.
Manage tickets that track user queries and requests for support to document effective diagnosis, resolution, or escalation.
Develop product knowledge in cutting-edge air-gapped cloud technology to support users with how-to questions.
·Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil.
Follow documented runbooks and procedures for high-priority incident management for potential UK critical workloads.

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At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.