Customer Identity and Access Management (CIAM) Consultant - London

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

• Partner with clients to design and implement secure, user-friendly CIAM solutions.

• Translate business needs into technical requirements, ensuring seamless digital experiences for millions of end-users.

• Collaborate across multidisciplinary teams, including engineers, architects, strategists, and business leaders, to deliver impactful outcomes.

• Advise clients on industry best practices, compliance standards, and emerging trends in identity management.

• Drive innovation by exploring new technologies (e.g. biometrics, passwordless authentication, AI-driven fraud detection) to enhance customer trust.

• Support complex Identity & Access Management/ Digital Identity deliveries across industry groups, working with global teams

• Support the practice in various new initiatives across the firm, including innovation and go-to-market

• Strong understanding of identity and access management concepts, including authentication, authorisation, federation and verified decentralised identities.

• Experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C) or equivalent.

• Ability to communicate complex technical topics clearly to non-technical stakeholders.

• Proven track record in delivering technology projects, ideally within consulting or client-facing environments.

• Knowledge of data privacy regulations (GDPR, UK Data Protection Act) and their impact on customer identity solutions.

• Critical thinking and advisory – diagnose and curate options to address problems to leadership

• Possess strong organisational skills and, where applicable, help team facilitate management and tracking of large and sometime complex projects

• Demonstrated thought leadership in digital identity and security, supported by publications, speaking engagements, or community contributions.

• Hands-on expertise in modern security practices (Zero Trust, API security, adaptive authentication) and knowledge of key frameworks (ISO/IEC 27001, COBIT, NIST).

• Certified in leading CIAM platforms (ForgeRock, Ping, Okta) with experience building custom connectors and integrating with enterprise applications.

• Proven ability to blend technical depth (coding, cloud hosting, Active Directory, PowerBI) with strategic business acumen, delivering tailored solutions across industries.

• Strong client relationship management skills, coupled with entrepreneurial drive and a passion for designing secure yet frictionless customer experiences.

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture reserves the right to close the role should a suitable applicant be found. RROOTS #LI-EU.

Closing date for applications 25/06/26.      

Visit us at www.accenture.com 

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.