Global Capability Centre Detailed Design & Mobilisation (Manager)

Accenture’s Finance Reinvention Partner helps CFOs and finance leaders reinvent how finance creates and protects enterprise value—bringing together strategy, operating model, data, AI and technology to improve performance, insight, control and execution. In the UK and Ireland, the practice combines finance strategy and transformation capabilities with the enterprise platforms that enable them, including SAP, Oracle, Workday and enterprise performance management solutions.

Our GBS and Operating Model team helps clients design and implement how finance and other enterprise services should be organised and delivered across retained functions, Global Business Services, Global Capability Centres, Centres of Excellence and external service providers. We support the full transformation journey—from strategy, value case and target operating model through detailed design, mobilisation, implementation, service management and continuous improvement—embedding data, automation and AI to create scalable, resilient and value-led operations.

This role turns an agreed captive GCC strategy into an operating model that can be staffed, transitioned, launched and run. You will own defined design and mobilisation workstreams and work directly with client leaders, process owners and enabling functions.

• Confirm the detailed-design scope and assumptions for your workstream, ensuring alignment with the approved GCC mandate, location, service portfolio, target operating model, business case and implementation roadmap.
• Establish the current-state fact base for the assigned services or functions, covering activities, volumes, FTEs, costs, demand, skills, performance, process variation, local requirements, technology and data dependencies, controls and operational pain points.
• Develop detailed service-scope and activity-placement designs, defining what will move to the GCC, what will remain within retained or local teams, and how Centres of Excellence, Global Process Owners, external providers, automation and AI will contribute to service delivery.
• Design the organisation, capacity and workforce model for the assigned scope, including roles, accountabilities, decision rights, spans and layers, leadership interfaces, workforce phasing, recruitment ramp-up, learning needs, capability development and distributed ways of working.
• Define the operating interfaces and governance model between the GCC, retained functions, local teams, Global Process Owners, Centres of Excellence, technology and data teams and, where relevant, external providers. Establish clear hand-offs, RACIs, escalation routes, decision forums and service-review arrangements.
• Develop service-management and control requirements, including service definitions, ownership, service levels, performance and control measures, issue resolution, service acceptance and continuous-improvement arrangements.
• Develop the supporting capacity, cost and implementation assumptions for your workstream, including productivity, workforce phasing, recruitment, transition effort, implementation cost and benefit dependencies, ensuring consistency with the overall GCC business case.
• Define the business, data, control and readiness requirements for enterprise platforms, workflow, analytics, automation, AI, workplace, security and infrastructure. Work with specialist teams to ensure the enabling solutions support the intended operating model without taking ownership of technical architecture or system configuration.
• Coordinate enabling-function inputs and dependencies, ensuring that relevant HR, Legal, Tax, Real Estate, Procurement, Cybersecurity, Data Privacy, Regulatory and Business Continuity requirements are incorporated into the detailed design and mobilisation plan.
• Lead transition and operational-readiness planning for the assigned scope, covering recruitment and onboarding, knowledge transfer, training, migration waves, entry and exit criteria, control readiness, service acceptance, cutover, business continuity, hypercare and stabilisation.
• Lead client workshops and manage workstream delivery, including outputs, decisions, assumptions, risks, dependencies, quality and reporting. Coach analysts and consultants and contribute to proposals, estimates, methods and reusable GCC assets.

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