Product Owner

Accenture Song accelerates growth and value for our clients through sustained customer relevance. As part of Accenture, we combine creativity, technology, and intelligence to deliver exceptional experiences that drive business outcomes. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content, and channel orchestration.

With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology, and intelligence. At Accenture Song, we believe in creating experiences that are human-centric, impactful, and sustainable. Visit us at: Accenture Song.

Digital Products create value for our clients, their employees, and their customers. We design and build impactful experiences fueled by technology that change the way people work and live. Our team collaborates cross-functionally across the US and Canada, leveraging expertise in product strategy, design, innovation, and delivery transformation at scale. By integrating design thinking, user-experience research, and impeccable development for native mobile, web, and embedded systems, we bring clarity to any omni-channel product vision.

You're the voice of the customer. You own the backlog with clear rationale, lead sprint planning with cross-functional teams, provide leadership on small pieces of work, and begin supporting business casing.

PRODUCT CRAFT

• Leads sprint backlog readiness and planning with cross-functional teams, gaining alignment
• Partners across business, design, and development, fostering collaboration and communication
• Manages the product backlog with clear prioritization rationale
• Establishes user-story definition and acceptance criteria for the product backlog
• Facilitates trade-off decisions by balancing business need, customer experience, and technical feasibility
• Plays an active role in agile ceremonies — discovery and framing, cross-platform coordination, stakeholder governance
• Works to remove obstacles and blockers for the team
• Supports and where applicable, drives value casing / business-case / KPI development
• Feature writing and refinement
• Applies AI to user-story drafting, backlog management, and prioritization; validates outputs

CLIENT AND CONSULTING

• Manages client interactions confidently and professionally
• Clearly articulates ideas, tradeoffs, and recommendations
• Builds trust through reliability and problem-solving
• Handles scope, feedback, and delivery with minimal oversight
• Begins to mentor others on consulting behaviours
• Uses evidence-based storytelling to align stakeholders and influence product decisions
• Provides leadership on small pieces of work or initiatives
• Drives clarity from ambiguous client asks; proposes ways to resolve bottlenecks and improve quality

BUSINESS DEVELOPMENT

• Supports pitches or proposals when directed
• Contributes ideas, slides, or examples with guidance
• Beginning to understand how projects are sold and scoped
• Limited proactive involvement

TEAM AND TALENT

• Participates positively in team culture
• Open to feedback and collaboration
• Actively mentors junior teammates
• Contributes to a supportive, inclusive team environment
• Gives thoughtful feedback and supports team growth

• Minimum 2 years of experience with proven ability to drive and deliver a successful product roadmap in an Agile environment, including facilitating user-story mapping and product workshops

• Minimum 1 year of experience writing features, epics, user stories, and acceptance criteria in a product development environment

• Minimum 1 year of experience working with clients to capture experience or technology nuances and enablers and translate them into actionable next steps

• A minimum of a high school diploma or GED is required for this position

• Demonstrated use of AI tools in day-to-day product work — user-story drafting, backlog management, prioritization, research synthesis — including the judgment to evaluate and validate AI-generated output rather than accept it at face value

• English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

• Must be eligible for Reliability Security clearance

• Bachelor's degree or equivalent (minimum 12 years) work experience

• Solid understanding of product team roles and responsibilities within a full-scale product team

• Extensive knowledge of product delivery models from inception to execution

• Strong analytical, data-driven mindset that keeps the end user at the heart of product creation

• Conflict management skills within planning and prioritization processes

• Comfort in creating content from scratch to tell the product story

• Proficiency in tools like JIRA, Rally, and Version One for tracking project scope

• Exceptional verbal and written communication skills

• Experience in SAFe, Scrum, Lean, and Kanban methodologies

• Certification in Agile (POPM, APM, CSPO)

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.