Scrum Master

Project Role : Scrum Master
Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Scrum Master, a typical day involves enabling the smooth operation of a software development team by fostering an environment that supports Agile practices. The role includes guiding the team through various Agile ceremonies, ensuring that obstacles are promptly addressed to maintain momentum. The Scrum Master actively supports collaboration and communication within the team and across departments, helping to maintain focus on project goals and deliverables. Monitoring progress and facilitating continuous improvement are key aspects of the daily routine, contributing to the overall success of the development process.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration.
- Identify and remove impediments that hinder the team s progress and productivity.
- Support continuous improvement by encouraging feedback and adapting processes to enhance team performance.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
- Strong understanding of Agile methodologies and Scrum framework.
- Excellent facilitation and communication skills to guide teams and stakeholders.
- Ability to track and report project progress using relevant metrics and tools.
- Experience in conflict resolution and problem-solving within team environments.
- Capability to mentor and coach team members to foster a collaborative and productive atmosphere.

Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management (ITSM).
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

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