Service Now business architect (IRM)

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ArchitectConstruction & Real Estate

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Quick Summary

Key Responsibilities

Supporting business stakeholders (risk, compliance, internal audit) in defining requirements for risk management, control frameworks, policy management,

Requirements Summary

Supporting business stakeholders (risk, compliance, internal audit) in defining requirements for risk management, control frameworks, policy management, and issue remediation within ServiceNow

Technical Tools

ArchitectConstruction & Real Estate

2025 Worldwide Global Elite Partner of the Year
2025 Worldwide GenAI Customer Value Partner of the Year
2025 Worldwide Telco Industry Partner of the Year
2025 EMEA Transformation Partner of the Year

We are expanding our ServiceNow Business Group in the Nederlands & Nordics and seeking visionary IRM ServiceNow Business Architects to help our clients transform their businesses, drive innovation, and achieve measurable outcomes.

As a trusted advisor and technical leader, you will:

Participate in a transformation program where ServiceNow is being implemented to strengthen the client’s risk and control environment, with a specific focus on Integrated Risk Management (IRM).

In this role, you will act as a bridge between business and IT, supporting the business organization throughout the requirement and design phases to ensure effective adoption of ServiceNow IRM capabilities. You will help translate risk, compliance, and control requirements into scalable ServiceNow solutions, ensuring alignment with regulatory expectations and internal governance frameworks.

Key responsibilities include:

Supporting business stakeholders (risk, compliance, internal audit) in defining requirements for risk management, control frameworks, policy management, and issue remediation within ServiceNow
Advising on best practices for structuring risk and control frameworks in ServiceNow, including taxonomy, hierarchies, and data models
Guiding the business on how to efficiently leverage ServiceNow IRM modules (Risk Management, Policy & Compliance, Audit, Business Continuity Management, Issues Management)
Acting as a trusted advisor in discussions with IT to ensure business needs are effectively translated into system design and configuration
Driving alignment between business processes and ServiceNow capabilities, promoting standard platform adoption and minimizing customization
Supporting workshops, requirement refinement, and backlog definition in collaboration with product owners and development teams
Ensuring traceability between regulatory requirements, risks, controls, and remediation activities
Contributing to governance, change management, and rollout of IRM capabilities across the organization

Deep ServiceNow Expertise: 5+ years across multiple modules (IRM/GRC, SecOps, ITSM and ITAM).
Architectural Mastery: Strong knowledge of workflows, scripting, Flow Designer, Integration Hub, and enterprise integration patterns.
Strategic Insight: Experience in enterprise security, architecture frameworks, discovery technologies, and data modeling.
Leadership Skills: Ability to manage stakeholders, development teams, and complex delivery programs.
Innovation Mindset: Familiarity with Now Assist, AI-driven capabilities, and modern delivery practices (Agile, Scrum, SAFe).
Credentials: University degree in Computer Science or equivalent; certifications in IRM, ITSM, ITAM preferred.
Language: Fluent in Swedish and English.

What We Offer

~1 min read

✓Unmatched Training: Free access to ServiceNow training and certifications, including our exclusive CTA and CMA program.

✓Cutting-Edge Projects: Work on large-scale, complex solutions for leading Global enterprises.

✓Innovation at Scale: Be at the forefront of technology with AI and advanced ServiceNow capabilities.

✓Global Community: Collaborate with the largest group of ServiceNow experts in the ecosystem.

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.