4d ago

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UKG Ready HR Lead

lead

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Quick Summary

Requirements Summary

Minimum of 3 years of hands-on experience with UKG Ready HR Core and Value Add Modules (Performance, Compensation, Benefits, People Analytics, ACA,

Technical Tools

Other

We are a global collective of innovators, applying “the New” every day to improve the way the world works and lives. “New” is not simply staying ahead of the curve—it’s redefining it. We operate at the intersection of the impossible and the transformative, turning bold ideas into meaningful outcomes where they matter most.

Join us to help clients unlock hidden value and deliver innovative, impactful solutions. With access to cutting-edge tools, continuous learning opportunities, and a global network of diverse talent, we drive success through a modern business architecture that challenges conventional practices. Our expertise spans more than 40 industries across 120+ countries, impacting millions of lives every day.

As a UKG HR Lead & Escalation Manager, you will partner closely with cross-functional teams to help clients fully realize the value of their workforce management investment. You will play a key role in guiding operations, improving processes, and ensuring governance and compliance across client environments.

Your responsibilities will include:

Supporting and enabling team members to deliver high-quality solutions
Leading the rollout of new processes and identifying opportunities to improve existing workflows
Conducting audits to drive efficiency, accuracy, and compliance
Maintaining governance standards and facilitating administrative oversight

Job Responsibilities:

Functional Knowledge:

Strong experience with HR processes

Escalation Management:

Ability to support all aspects of configuration, implementation, enhancement, and escalations

Documentation & Training:

Develop comprehensive functional and technical documentation, including training materials and implementation plans

Data Analysis & Communication:

Analyze complex data sets and present insights in a clear, compelling manner to stakeholders

Thought Leadership:

Drive continuous improvement by developing new processes, methodologies, and tools based on practical experience and best practices

Team Development:

Provide mentorship and knowledge transfer to consulting teams

Governance & Compliance:

Lead escalation governance meetings and ensure all reporting and compliance requirements are met

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Requirements

~1 min read

Minimum of 3 years of hands-on experience with UKG Ready HR Core and Value Add Modules (Performance, Compensation, Benefits, People Analytics, ACA, and Learning)
Minimum of 3 years of advanced experience in U.S. HR compliance, including federal regulations and best practices
Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience

Nice to Have

~1 min read

You have team lead experience
You have experience working with offshore teammates
You have UKG Ready Certifications
You have led customer escalations

What We Offer

~4 min read

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Requesting An Accommodation

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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