Medical Assistant – Clinical Support Team Lead

United States·Beverly Hillslead

Medical AssistantHealthcare Clinical

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Quick Summary

Overview

Medical Assistant – Clinical Support Team Lead Access Healthcare Associates Access Healthcare Associates as part of Brigade Health is an inclusive, diverse, and purpose-driven healthcare company.

Technical Tools

Medical AssistantHealthcare Clinical

Responsibilities

~1 min read

→Assist with the recruitment, onboarding, training, and development of Clinical Team members.
→Support the Clinical Supervisor with daily clinical operations and departmental priorities.
→Monitor attendance, PTO, call-offs, workload distribution, productivity, and team performance.
→Provide coaching, auditing, and productivity support to meet departmental goals.
→Ensure timely handling of patient cases, faxes, emails, lab reviews, prescription refills, and hotline messages.
→Track KPIs and maintain accurate clinical tracking systems, workflows, and reports.
→Coordinate skilled nursing facility workflows and Home Health referrals, including documentation, follow-up, and communication.
→Lead daily Clinical Team stand-up meetings and coordinate weekly departmental alignment meetings.
→Maintain the Clinical Department sections of the Monday Morning Meeting agenda.
→Prepare required reports, metrics, and deliverables for leadership and management.
→Partner with leadership to improve workflows, SOPs, and operational tools.
→Complete special projects and additional duties as assigned.

Requirements

~1 min read

Certification as a Medical Assistant from an approved school or equivalent training and experience.
Very strong computer skills, including EHR systems, email, Microsoft Word, and spreadsheets.
Must have previous leadership or team lead experience in a clinical or healthcare setting.
Basic clinical knowledge.
Excellent written, verbal, and interpersonal communication skills.
Detail-oriented, organized, professional, reliable, punctual, and flexible.
Ability to multitask and thrive in a fast-paced environment.
Must be comfortable working with senior patients.