Implementation Manager - Secondary Care & Enterprise

We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better.

We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar… this is where you come in.

Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As an Implementation Manager in Secondary Care & Enterprise, your role will be mission critical and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care by onboarding our AI Scribe customers across acute trusts, hospitals & community mental health services.

To give a flavour of what you might be working on, right now we are focused on:

• Implementing our AI Scribe across GP practices, hospitals, and other care settings, and ensuring every patient leaves an appointment with a clearly documented summary

• Translating our expertise from implementing total triage in GP practices to improve how hospital specialist services deliver care

• Powering communication for Integrated Neighbourhood Teams, a new type of service bringing together staff from different organisations that is pivotal to the government’s 10-year plan

This isn't just about project management and your typical user onboarding. You'll be:

We need an Implementation Manager who embodies our Principles and thrives on significant challenges. We're seeking the core skills below, coupled with a mindset ready for real impact:

We believe in supporting our team to do their best work, and thrive both professionally and personally.

• £45,000 - £60,000 salary + £15,000 share options

• Access to Happl - a flexible benefits provider with a given budget of £400 to spend on perks of your choice. Options include private health insurance, wellness providers and more

• Flexible Working: We are an office first culture and ask you are in at least 3 days a week.

• Enhanced parental leave policy

• We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

...And much more.