AI Operations Engineer Intern

This is not a traditional internship with a pre-packaged summer project track. You will work directly on high-stakes, live workstreams across three core tracks:

• Onboard, train, and enable 5 J.B. Hunt business units.

• Triage incoming user feedback and track AI adoption unit-by-unit.

• Perform quality assurance checks on agent output before it reaches live operators.

• Analyze user behavior and document real-world freight operations workflows.

• Conduct user and competitive research.

• Scenario-test new agentic AI capabilities prior to live enterprise rollout.

• Partner with Forward Deployed Engineers on live production deployments.

• Pull, clean, and validate live data feeds.

• Execute integration and regression testing, and build internal tooling to eliminate manual overhead.

• Are Process-Curious: You care about how things actually work in practice, not just how they look on a slide deck.

• Ask & Pursue: You are comfortable asking a basic question to an experienced operator and chasing down the root cause.

• Communicate Clearly: You write concisely and logically—explaining what you found is half the job.

• Thrive in Ambiguity: You can take action before a problem is fully defined or handed to you.

• Want Ownership: You want real accountability and high-visibility responsibilities over passive exposure.

• AI-First Mindset: You naturally look for opportunities to use AI to accelerate learning, improve workflows, and solve real business problems.