Automotive Assistant Facility Manager

We are looking for a dependable and driven Assistant Manager to support the daily operations of our automotive repair facility. The Assistant Manager will work closely with the Facility Manager to ensure efficient shop workflow, maintain high levels of customer satisfaction, and assist in leading a team of technicians and service staff. This role requires strong organizational skills, leadership ability, and a customer-first mindset, as well as a solid understanding of automotive service operations. 

Key Responsibilities: 

• Assist the Facility Manager in overseeing daily shop operations, including scheduling, workflow management, and customer service. 

• Support the recruitment, training, and development of technicians and service staff. 

• Monitor shop performance, including productivity, efficiency, and profitability. 

• Help manage parts inventory, equipment, and facility maintenance needs. 

• Ensure compliance with company policies, safety standards, and industry regulations. 

• Communicate effectively with customers, providing clear updates, resolving concerns, and ensuring satisfaction. 

• Assist with financial performance tracking, including labor costs, sales goals, and service metrics. 

• Step in as acting manager when the Facility Manager is unavailable. 

• Foster a positive, team-oriented work environment that encourages growth and accountability. 

Total Compensation Overview:  

Assistant Facility Managers will earn a competitive annual salary of $55,000 - $70,000 with monthly bonus potential based on performance.  

• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group.  

• Benefits include:  

• 401k Match  

• Medical  

• Dental  

• Vision  

• PTO  

• Paid Holidays  

• Tuition Reimbursement  

• Parental Leave 

• Weekly Pay 

• Closed on Sunday 

• Five-day work week 

Required Qualifications 

Education: 

• High School diploma, GED, or Technical school graduate/certification 

• Must possess a valid driver’s license 

Experience: 

• 1 year or more working with auto/truck systems and technical resources 

Knowledge and Skills: 

• Demonstrates a results-focused bias for action 

• Analyzes financial information to evaluate strategic opportunities and options 

• Manages effective teams and partnerships 

• Works well with individuals and groups to achieve common goals 

• Offers objective review of facts and options to make logical business decisions; forward thinking with organizational goals in mind 

• Keenness and quickness in understanding business risks and opportunities 

• Achieves goals through effective and appropriate interaction with leaders, peers, employees, partners, and contacts 

• Ability to work effectively in a busy environment, interacting with people and dealing with difficult situations 

Preferred Qualifications 

• Bachelor’s Degree preferred. 

• Previous supervisory or management and/or project management experience. 

• Customer service and sales experience.  

Work Environment 

• This position involves sitting, standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying typical office equipment (averaging up to approximately 80 pounds in weight). 

• Frequent standing and walking.   

• Normal or corrected hearing to the level of ability to receive detailed information orally and to accurately understand normal conversations, both in person and on the telephone.