Senior Systems Engineer

Chicago · Chicago · (chicago)RemoteFull-timesenior

Systems EngineerInfrastructure & Cloud

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Overview

As our next Senior Systems Engineer, you won't just be maintaining our corporate infrastructure—you'll be the architect and driver of next-generation IT efficiency and automation.

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Systems EngineerInfrastructure & Cloud

As our next Senior Systems Engineer, you won't just be maintaining our corporate infrastructure—you'll be the architect and driver of next-generation IT efficiency and automation. You'll be at the forefront of ActiveCampaign's AI initiatives, leading the charge to leverage new technologies to streamline operations and create self-service solutions across the business.

This role moves beyond simple system administration; it's about shaping the future of how our employees work by translating strategic goals into tangible, automated solutions. You will be deploying and managing infrastructure as code (IaC) with Terraform, implementing enterprise mobility management via Intune and Kandji, and overseeing identity and access management/entitlement using Okta. You'll partner directly with Security and business teams, ensuring our technology backbone is secure, scalable, and fully optimized for a high-growth, AI-first company.

Architect and deploy corporate infrastructure at scale using modern Infrastructure-as-Code (IaC) methodologies and GitOps workflows (e.g., Terraform, Ansible), focusing on continuous delivery and multi-cloud environments.

Lead the strategy and execution of Enterprise Mobility Management (EMM) by configuring and managing Microsoft Intune and Kandji to ensure robust security compliance, application deployment, and device management for all company endpoints.

Manage cloud-based Identity and Access Management (IAM) with Okta, implementing role-based access controls (RBAC), and automating entitlement management to mitigate security risks and adhere to Zero Trust principles.

Drive continuous automation by developing internal tools and leveraging AI to streamline system administration, significantly reducing manual intervention and enhancing technology service delivery.

Build and maintain robust CI/CD pipelines for corporate infrastructure, ensuring deployments are rigorously tested across environments and all system configurations are meticulously documented.

Collaborate cross-functionally with Security, Product, and business teams to identify critical service gaps, translate business needs into technical requirements, and implement effective self-service solutions.

Demonstrate technical leadership by example, maintaining high standards for infrastructure code quality and documentation that serve as the blueprint for the team’s automation efforts.

An extensive, hands-on track record in Systems Engineering, IT Operations, or a related field, with a strong focus on corporate infrastructure management and driving operational efficiency.

Deep knowledge and experience managing corporate infrastructure at scale with Infrastructure-as-Code (IaC) practices & GitOps workflows (e.g., Terraform, Ansible) and cloud automation best practices.

Expert-level proficiency in implementing and managing Enterprise Mobility Management (EMM) solutions, specifically Microsoft Intune and Kandji, for device security and application deployment.

Solid understanding and experience with Okta for Identity and Access Management (IAM), including Single Sign-On (SSO), Multi-Factor Authentication (MFA), user lifecycle management, and Entitlement Management.

Proven success in developing internal automation tools using a modern programming language, ideally Python, to streamline corporate technology and business processes.

Experience working with cloud platforms (AWS, Azure, Google Cloud) and modern virtualization technologies (e.g., VMware, Hyper-V).

Familiarity with DevOps best practices and CI/CD pipelines for corporate infrastructure, along with experience in Containerization (Docker, Kubernetes).

Strong knowledge of Linux/Unix systems administration.

Exceptional stakeholder management skills and the ability to work cross-functionally with IT, security, and business teams to deliver self-service solutions and align initiatives with compliance frameworks (e.g., SOC 2, ISO 27001).

Exceptional technical advocacy and communication skills, with a demonstrated ability to break down sophisticated automation patterns for peers and bridge knowledge gaps through hands-on mentorship.

Certifications in Terraform, Microsoft Intune, or Okta are a plus.