DevOps Engineer IV — Operational Resilience, Observability & SRE

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NASA, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.

• →Bachelor's degree and 8+ years of relevant experience, or equivalent additional experience in lieu of a degree
• →Must meet federal suitability requirements and pass a background investigation as a condition of employment
• →5+ years of hands-on experience with AWS, Terraform (or similar IaC), and Git/GitLab in production environments
• →Experience supporting 5 or more engineering teams from a shared DevOps/platform function
• →Demonstrated experience designing and building CI/CD pipelines in GitLab and/or Jenkins, including quality and security gates
• →Strong working knowledge of containerization using Docker and orchestration on AWS ECS/EKS/Fargate
• →Familiarity with DevSecOps practices including SAST, dependency scanning, and automated vulnerability remediation
• →Excellent communication and documentation skills; comfortable in a highly collaborative Agile/SAFe environment
• →Proven experience in SRE, production operations, or incident response for mission-critical, high-availability cloud-native services
• →BCDR planning and disaster recovery exercise experience

• Prior work in federal environments or familiarity with FedRAMP, FISMA, or ATO processes
• Experience supporting SAFe or scaled Agile delivery teams as a platform or infrastructure provider
• Familiarity with Kubernetes or comparable container orchestration platforms
• Certified Kubernetes Administrator (CKA)
• Datadog or ELK stack experience
• Strong composure and clear communication under high-pressure incident situations