Engineering Manager, O&M

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

As an Engineering Manager, you will lead the engineering teams responsible for operating and maintaining a large federal enterprise cloud platform that runs around the clock. You will be accountable for team performance, delivery, and the technical health of the platform, partnering with program leadership to meet scope, schedule, and quality commitments. Primary expectations of an Engineering Manager include:

• →Leading and managing engineering teams across operations and maintenance disciplines
• →Owning delivery accountability for platform stability, security, and performance
• →Setting technical direction across cloud infrastructure (AWS), Kubernetes (Amazon EKS), DevSecOps, and reliability
• →Managing hiring, performance management, timecard reviews, PTO, and team development
• →Coordinating with program and government leadership on planning, priorities, and reporting
• →Managing risks and implementing mitigations across the engineering portfolio
• →Ensuring adherence to security, compliance, and ATO sustainment requirements
• →Fostering a culture of operational excellence and continuous improvement
• →Supporting recruiting and building strong, high-performing teams

• Bachelor's and 10+ years of experience; relevant experience may be substituted for education
• Demonstrated experience leading and managing technical engineering teams
• Experience with cloud infrastructure operations and maintenance at scale
• Prior government contracting experience
• Experience managing delivery in an Agile or SAFe environment
• Must be able to obtain and maintain a U.S. Public Trust / suitability determination

• Prior experience with the Department of Veterans Affairs
• Experience with AWS and Kubernetes (Amazon EKS) environments
• Familiarity with FedRAMP, NIST 800-53, and ATO processes
• Relevant management or technical certifications