Tax Research and Compliance 171702 - Internal

The Operations Manager will be responsible for daily metrics, process compliance, people, and client interactions in Tax , ADP .This position's primary responsibility is ensuring organizational effectiveness by providing leadership for teams supporting US Tax. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. This position will also interact with several leaders across India and US. The role of the teams involves Provide transactional/non transactional and strategic operations Support to the tax teams Provide support for US Sites/Operations using knowledge/expertise Job Description Assume line management responsibility of 6-7 Operations Leaders Lead and implement ADP Core Values across the section and ensure commitment via strict adherence to the same. Accountable for daily operations and deliverables Ability to lead, guide, coach, mentor and lead by examples to Operations Leaders and procurement specialists Serve as the second escalation point within the team and for Internal Clients & Suppliers Work closely with the Quality Team to improve the efficiency, quality and Audit standards are met Manage & develop Operations Leaders, Specialists by effective implementation of career development plans Lead , Motivate & develop team to meet & exceed deliverables
Shift:Service( 05:30 PM - 02:30 AM)
Skill:Tax
JobCode:Voice Operations
Grade/Level:G4L1
##LI-DNIThe Operations Manager will be responsible for daily metrics, process compliance, people, and client interactions in Tax , ADP .This position's primary responsibility is ensuring organizational effectiveness by providing leadership for teams supporting US Tax. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. This position will also interact with several leaders across India and US. The role of the teams involves Provide transactional/non transactional and strategic operations Support to the tax teams Provide support for US Sites/Operations using knowledge/expertise Job Description Assume line management responsibility of 6-7 Operations Leaders Lead and implement ADP Core Values across the section and ensure commitment via strict adherence to the same. Accountable for daily operations and deliverables Ability to lead, guide, coach, mentor and lead by examples to Operations Leaders and procurement specialists Serve as the second escalation point within the team and for Internal Clients & Suppliers Work closely with the Quality Team to improve the efficiency, quality and Audit standards are met Manage & develop Operations Leaders, Specialists by effective implementation of career development plans Lead , Motivate & develop team to meet & exceed deliverables