Warehouse Production Manager

This role requires full fluency in both Spanish and English. You'll lead and coach a primarily Spanish-speaking floor team and supervisors, so the ability to communicate, coach, and have difficult conversations in both languages is essential — not a preference.

We're an MRO (maintenance, repair, and operations) service provider for the data center industry. Today we build, test, repair, and recycle ASIC bitcoin mining hardware — and we're growing into servicing the broader AI data center buildout, one of the largest infrastructure expansions happening right now. Our systems, schedules, SOPs, and performance metrics are already in place and working, and we run the business on real data, not gut feel.

What we need now is a leader on the floor who thinks the same way: someone who owns the standard of excellence, holds the team accountable to it through clear metrics, and brings out the best in people while doing it. This is a high-tempo environment — we make critical decisions quickly, often with incomplete information, and we pivot fast when the situation calls for it. The right person doesn't just survive that pace; they bring order and discipline to it, so speed doesn't come at the cost of quality.

This is not a desk job and it is not a systems-design job. It's a people-leadership and execution role for someone genuinely fluent in numbers — and genuinely fluent in Spanish, since you'll be leading and coaching a primarily Spanish-speaking team. You'll run the production floor day to day, lead our two floor supervisors, and set the tone for how work gets done here. The hard part — and the reason this role exists — is that much of the work is repetitive and demanding, and the rare leader is the one who uses metrics to *motivate* (visible progress, fair recognition, clear targets) rather than only to police. If you can hold a high bar, speak in data, and still make people want to meet that bar, this is your seat.

This role has real upward mobility. As we scale into the AI data center market, the person who proves they can run this floor is positioned to grow with the company into broader operational leadership.

• The standard of excellence on the floor. You set, model, and enforce expectations for workmanship, cleanliness, equipment care, and end-of-shift close-out — consistently, every day. You're the reason the floor runs tight.
• Accountability. When standards slip, you address it directly, fairly, and immediately — coaching first, consequences when needed. You don't let things slide, and you don't do people's jobs for them. You hold the line so the team rises to it.
• People leadership. You develop the two floor supervisors into stronger leaders. You build morale, camaraderie, and pride in the work. You bring the best out of people through respect and high expectations, not fear.
• Daily execution across the floor. You keep work moving against the day's plan, remove blockers, and make sure the right people are on the right tasks. We operate across a 100,000 sq ft facility — you're present, visible, and covering ground, not running the floor from a desk. Job planning and scheduling come to you from our planning team; you own executing against it on time and on budget.
• Precision and detail. We assemble and repair electronics where a 2mm difference in a screw means the unit doesn't work. There is no "close enough." You hold the team to exacting standards on workmanship and get it right the first time — because catching it on the floor is the difference between an on-budget job and a costly one.
• On-time, on-budget, accurate. You use our existing tracking software to drive the metrics that matter: finishing jobs on schedule, finishing them within their labor budget, and keeping labor data accurate so the numbers we run the business on are real.
• Daily operating cadence. You run the rhythm of the floor: daily huddles that set the day's goals for production, pace, quality, and safety, and kickoff meetings for each job that lock in scope, labor budget, and quality expectations before work starts. You make the standard public and shared — so the team is working toward a visible target together, not being corrected after the fact.
• Metrics-based leadership. You're comfortable being held to numbers and holding others to them. You understand the difference between leading and lagging indicators and manage to the leading ones. You don't just read the dashboard — you have a point of view on it, and you'll come to us with "it would help if we tracked X" rather than waiting to be told what to measure.

What you're NOT responsible for (we've got these covered)

• Building SOPs and process documentation (we have a dedicated owner for that)
• Job planning, scheduling, and project management (handled by our planning lead)
• R&D and the repair lab (separate function)
• Designing our measurement/labor-tracking systems (already built)

1. Fully bilingual — fluent spoken and written Spanish and English. Our floor team and supervisors are primarily Spanish-speaking; you must be able to lead, coach, and have hard conversations in both languages.
2. Manufacturing, assembly, warehouse, or production floor leadership experience (3+ years leading a team)
3. A track record of running a disciplined, high-standard operation that delivered on time and on budget
4. Exceptional attention to detail. We work with electronics where small mistakes have real consequences. You notice what others miss and you instill that standard in your team.
5. The ability to hold people accountable directly and consistently — including difficult conversations and follow-through — without creating a culture of fear
6. A genuine people-developer: examples of raising a team's performance and morale at the same time
7. Comfortable with data-driven decision making and being personally measured against KPIs — fluent enough in metrics to interpret them, question them, and improve them
8. Takes direct feedback well — you can hear hard truths about your work without getting defensive, and you give the same to your team

1. Experience leading a frontline / hourly workforce in a hands-on environment
2. Background in operational discipline methods — Lean / 5S, Six Sigma (Green Belt), or ISO 9001 — with real examples of what improved under your watch, not just the certification
3. Root-cause habits (5 Whys, fishbone, CAPA) and a first-pass-yield mindset
4. Experience running daily huddles, visual management, or tiered production meetings
5. Built or ran a structured onboarding/training or cross-training program
6. Comfort with production-tracking software and ERP systems (we run on Zoho)
7. Electronics, hardware, or technical-assembly background, including ESD-awareness
8. Interest in bitcoin or the mining industry is a real plus — we're passionate about what we do and love people who share it. (Enthusiasm is welcome, but it doesn't replace the experience and standards this role requires.)

• Leads from the floor, not the office — and covers 100,000 sq ft doing it
• Thinks in numbers and uses them to motivate, not just to police
• Thrives in a fast-paced environment — makes sound calls quickly with incomplete information and adapts when things change, without losing the standard
• Sets a high bar and is the first to meet it
• Earns respect rather than demanding it — but isn't afraid to enforce a standard
• Impressive in their own right: doesn't need to be trained into the standard, already operates at it
• Takes pride in a clean, orderly, well-run operation and instills that in others