Business Analyst III Pharmacy Analytics

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

This position is focused on business intelligence and data science products for our corporate pharmacy team. This position develops and maintains reports, scorecards, and dashboard tools to track clinical quality outcomes, monitor patient safety efforts, and benchmark internal performance against external peers. Additionally, this role analyzes complex qualitative and quantitative clinical, financial, and administrative data from multiple sources, synthesizing results into meaningful reports and presentations. In addition, this position maintains a robust knowledge of the business area supported and demonstrates understanding of the short-term and long-term direction of the service line. This role serves as a resource and role model for other business analysts and trains business analysts and end-users on core analytic and reporting systems.

• Manages complex datasets by identifying, aggregating, cleaning, and validating data from multiple sources in preparation for reporting use.

• Conducts regular data mining and extraction from databases and tables.

• Develops and maintains performance measurement processes, including database development, benchmarking, KPI development, systems documentation, and reporting/dashboard deployment.

• Interacts regularly with leadership and quality personnel to facilitate discussions of existing data products and assess unmet analytic needs and potential enhancements.

• Analyzes and interprets data to identify areas for improvement and provides meaningful data-driven insights and recommendations to leadership.

• Develops key performance indicators through gathering requirements, defining specifications, and establishing goals or benchmarks.

• Uses analytical techniques to design, develop, and maintain reports, scorecards, and dashboards that provide insight to the organization.

• Conducts financial and operational analyses and interprets results to support business stakeholders in making strategic decisions.

• Collaborates with other analytics staff to develop and improve analytic products.

• Supports system-wide quality improvement efforts through collaboration with multi-disciplinary audiences, from executives to front line staff.

• Develops subject matter expertise around business and clinical operations and their relation to performance measurements.

• Serves as the team content expert on measurement and analysis methods, providing solid recommendations to senior leaders and quality staff.

• Performs other duties as assigned.

• Mastery of desktop applications, including MS Office (Word, PowerPoint, Excel) [Required]

• Strong written and verbal communication skills, with the ability to tailor messages to a variety of audiences throughout the organization [Required]

• Strong analytical skills, with the ability to effectively summarize data, present insights and facilitate discussion of results [Required]

• Initiative to work independently (self-direction) and ability to collaborate with multi-disciplinary teams for maximum efficiency and effectiveness [Required]

• Attention to detail that ensures follow-through on all assigned projects [Required]

• Strong organizational skills, with the ability to manage efforts across multiple projects and re-establish priorities as necessary to effectively respond to time-sensitive issues and meet deadlines [Required]

• Knowledge and application of statistical analyses including financial variance and statistical significance [Required]

• Experience in visualization and statistical analysis tools (preferably Power BI, Qlik Products, Tableau, Minitab, R, Stata, or SAS) [Required]

• Experience in data management tools and techniques (preferably MS Access and SQL) [Required]

• Strong experience with data mining/extraction tools (merging dimensions, custom SQL) [Required]

• Strong project management, planning, organizational and process improvement skills [Required]

• Strong leadership, relationship management, interpersonal and communication skills [Required]

• Experience leading analytical projects [Required]

• Ability to work with autonomy [Required]

• Ability to utilize a determined, self-disciplined approach to achieve results and maintain a high standard of quality and accuracy [Required]

• Maintain confidentiality, use discretion and adhere to all corporate, legal, and regulatory guidelines such as HIPAA [Required]

• Self-motivated with flexibility to multitask and prioritize in a stressful, fast-paced environment [Required]

• Professional attitude and conduct [Required]

• Very detail-oriented, with strong proofreading and editing skills [Required]

• Experience with Epic [Preferred]

• Understanding of medical technology and terminology [Preferred]

• Knowledge of specific healthcare software and systems [Preferred]

• Bachelor's [Required]

• Master's [Preferred]

• in business, health care, engineering, information systems, or mathematics

• 2+ minimum experience in an administrative/office support role required. [Required]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.