Radiologist Services Assistant

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift: Monday-Friday 7:30pm-4am

• Facilitates radiology report addendum requests and coordinates related documentation needs.

• Facilitates the transfer, sharing, and retrieval of images and reports between AdventHealth facilities, outside organizations, and physician offices.

• Utilizes PACS, PowerShare, and other imaging systems to support image exchange and comparison studies.

• Uploads outside imaging studies and coordinates associated documentation within the electronic medical record.

• Processes requests for imaging reports, CDs, and other imaging media for patients, physicians, and external facilities.

• Prepares, distributes, and tracks imaging media and reports in accordance with departmental policies and patient privacy requirements.

• Maintains and distributes imaging media as requested by physicians, patients, and authorized representatives.

• Prepares imaging studies and reports for release, mailing, or electronic distribution to referring providers and healthcare facilities.

• Assists patients and family members with imaging-related requests in a professional, courteous, and timely manner.

• Collaborates with Registration, Patient Service Center, Medical Records, and other departments to ensure efficient service delivery.

• Maintains accurate records and documentation related to image transfers, report distribution activities, and imaging requests.

• Answers and manages incoming telephone calls and electronic communications related to imaging services.

• Performs other duties as assigned in support of imaging department operations.

• Knowledge of medical terminology and healthcare office procedures.

• Knowledge of healthcare privacy and confidentiality requirements related to patient information and imaging records.

• Proficiency with computer applications and the ability to learn and effectively utilize EPIC, PACS, PowerShare, Microsoft Office applications, and other healthcare information systems.

• Strong verbal and written communication skills with the ability to interact effectively with patients, physicians, and interdisciplinary team members.

• Ability to manage multiple priorities and maintain accuracy in a fast-paced healthcare environment.

• Strong attention to detail and organizational skills.

• Demonstrated customer service skills with a commitment to patient-centered care.

• Ability to work independently while exercising sound judgment and maintaining confidentiality.

• Strong time-management and prioritization skills.

• Demonstrated professionalism and ability to build collaborative working relationships with internal and external customers. 

• High School Grad or Equivalent [Required]

• N/A

• 1+ year of clerical or customer service experience [Required]

• Experience in a hospital or radiology setting [Preferred]

• N/A

• N/A

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.