Switchboard Operator

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Ability to read, speak, listen, receive, understand, and disseminate communications effectively [Required]
• Competent knowledge in standard computer applications with an ability to type 30 wpm [Required]
• Capable of learning and retaining a vast amount of information including clinical terminology [Required]
• Adept in multi-tasking in a high volume and fast paced environment [Required]
• Ability to work independently and to apply logical and safe decision making in communicating critical situations [Required]
• Embraces learning and adapting to frequent changes to data used to direct and manage calls [Required]
• Maintains calm and courteous composure when dealing with emergencies or dissatisfied callers [Required]
• Strong independent worker, critical thinking, and good judgement qualities [Required]
• Excellent oral and written communication skills [Required]
• Proficiency in MS Office products [Preferred]
• Bilingual skills [Preferred]

• High School Grad or Equiv [Required]

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• 1+ related work experience as a switchboard operator or in customer service field [Required]

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Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.