Voice Systems Engineer III

Aetos Systems, Inc. was founded in early 2007 to provide a unique work experience. Employees are the foundation of our business. Our leaders work hard every day to empower and support our employees in the development of their careers, giving back to their community, and providing their expertise and innovations to our customers - solving real-world business problems. Our culture focuses on our people -- our strongest asset -- ensuring they have an environment to provide best-in-class service and solutions to our customers. We always strive to do the right thing.

Have you imagined working for a dynamic small business where you are heard, highly regarded, and able to do what you love all in one package? This is your opportunity! Join now!

The Voice Systems Engineer III researches, designs, develops, integrates, tests, documents, and oversees the installation of electrical communication systems at Kennedy Space Center, including analog and digital Voice Communications systems.

This is a represented staff position with the IBEW Union.

Job Responsibilities:

• Strong engineering, administration, and troubleshooting experience with Linux operating systems (RHEL, Ubuntu, and other enterprise Linux distributions) and Microsoft 10/11.
• Experience with system administration, patch management, user administration, and system hardening.
• Proficiency in Java and Python for application support, automation, and systems integration.
• Experience developing and maintaining Windows batch scripts and Linux shell scripts.

• Hands-on experience using Ansible for configuration management and deployment automation.
• Experience supporting enterprise voice communications, including VoIP, SIP, T1, RF communications, voice gateways, and telephony infrastructure.
• Strong understanding of networking fundamentals, including TCP/IP, DNS, VLANs, routing, switching, firewalls, and network troubleshooting.
• Ability to troubleshoot complex cross-platform issues spanning operating systems, applications, networking, and voice systems.
• Experience with system monitoring, performance analysis, and cybersecurity best practices.
• Experience authoring and maintaining technical documentation, including system documentation, implementation guides, troubleshooting guides, change requests, etc.

Required Minimum Education:

• A Bachelor’s degree in Electrical Engineering or Computer Science is required, plus 5 years’ experience,

or

• A Master’s Degree in Engineering or Engineering Technology from an engineering program accredited by ABET and three (3) years of Engineering Experience.

Required Skills, Qualifications, Technical Experience, Certifications, etc.:

• Strong understanding of Engineering principles and technologies.

• Good communication skills and ability to work in a team environment.
• Working knowledge of computer systems and computer administration.
• Must be a U.S. citizen with the ability to pass a NASA background investigation.
• Must be able to pass an initial and random drug testing.
• Must have and maintain a valid Florida Driver’s License.

Preferred Experience:

• Experience supporting NASA and their related infrastructure.
• Experience administering, troubleshooting, and integrating COTS products.
• Experience administering and supporting the DICES VoIP platform.

Preferred Certifications:

• Red Hat Certified System Administrator (RHCSA)
• Certified Cisco Networking Associate (CCNA) or CompTIA Network+
• CompTIA Security+

Physical Requirements:

• Normally works in an environmentally controlled setting.
• Occasionally works at customer sites to include outdoors.
• Outdoor conditions may be in cold and hot temperatures, high humidity, and windy conditions.
• Sometimes requires lifting up to 35 - 50 pounds and working on uneven surfaces, and standing for long periods.