Enterprise Customer Success Manager

United States·Denvermid

Enterprise Customer Success ManagerCustomer Success

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Quick Summary

Key Responsibilities

Own and command the full customer lifecycle for ~30 of AgentSync’s most strategic accounts, driving measurable value, adoption, and expansion Cultivate deep, trusted,

Technical Tools

Enterprise Customer Success ManagerCustomer Success

Insurance powers almost everything, and yet the systems behind it are still held together with spreadsheets and manual processes. AgentSync is fixing that. We build modern infrastructure for carriers, agencies, and MGAs that makes compliance automatic and growth possible.

This role is about embodying our Customer Love core value. You'll own the post sales customer experience, work directly with internal stakeholders across Product, Professional Service, Sales, and Support, and have the kind of scope that's hard to find outside an early-stage company. We move fast, we build with intention, and we expect everyone on the team to bring their full capability to the work, including knowing when and how to use AI to do it better.

Responsibilities

~1 min read

At AgentSync we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

What We Offer

~1 min read

The following represents AgentSync’s reasonable estimate of the range of possible compensation for this role.

🏥 Medical - Multiple Cigna plans to choose from, with up to 100% employer paid premiums for you and up to 80% for your dependents

🦷 Dental - Multiple Cigna plans with up to 80% employer paid premiums for you and your dependents

👁️ Vision - 80% paid premium plan for you and your dependents

📔 Employee Assistance Plan, Life & AD&D Insurance

🏦 401(k) retirement savings plan

🤒 HSA employer contributions

🌴 Flexible PTO

📆 12 paid holidays per year

🍼 12 weeks parental leave w/generous return to work stipend

E-Verify: AgentSync participates in the federal E-Verify program. As required, we will verify the identity and employment eligibility of all newly hired employees through E-Verify.