Compliance Department Manager

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community’s overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That’s why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities.

 

 

The Compliance Department Manager (CDM) is responsible for developing, implementing, and overseeing the organization’s compliance, regulatory affairs, and risk management programs to ensure adherence to all applicable federal, state, and local laws, healthcare regulations, accreditation standards, contractual obligations, and organizational policies. The CDM partners with leadership and departments by monitoring regulatory changes, engaging key leadership to ensure audit readiness, mitigating organizational risk, and fostering a culture of compliance, accountability and continuous improvement. The Compliance Department Manager works collaboratively with organizational leadership and cross-functional teams to support regulatory reporting, policy governance, compliance monitoring, licensing activities, accreditation readiness, staff education, contract administration, and risk management functions. The Compliance Department Manager supervises staff in the Compliance Department. This position reports to the Chief Administrative Officer (CAO).

Supervise Compliance Department staff.

Provide coaching, mentoring, performance management, and professional development.

Assign and monitor workload priorities and departmental goals.

Ensure confidentiality, professionalism, and accountability in all compliance activities.

Participate as a member of the management team in management team meetings, planning efforts, and organizational initiatives

 

Fosters an environment that promotes trust and cooperation among clients and staff.

Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.

Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days and other events.

Participates in general membership meetings, fundraisers and other public events, as required.

Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.

Attends AHS staff retreats and Board of Directors meetings, as required.

Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.

Bachelor’s degree in public health, public administration, public policy, business administration, or related field plus three to five years of progressively responsible administrative experience, or any equivalent combination of education and experience.

Demonstrated experience administering compliance programs within a healthcare organization, community health center, or FQHC environment.

Minimum three (3) to five (5) years of progressively responsible experience in healthcare compliance, regulatory affairs, auditing, risk management, or healthcare administration.

Experience managing audits, accreditation reviews, regulatory reporting, and corrective action plans.

Familiarity with accreditation requirements.

Experience with accreditation and licensing surveys, i.e. Health Resources and Services Administration (HRSA) Operational Site Visit (OSV); The Joint Commission (TJC); Accreditation Association for Ambulatory Health Care (AACHC); Commission on Dental Accreditation (CODA)

Familiarity with compliance systems, such as Compliatric.

Prior supervisory experience.

Strong knowledge of healthcare compliance laws, regulations, frameworks and standards – including Health Resources & Services Administration (HRSA), Health Insurance Portability and Accountability Act (HIPAA), Center for Medicare and Medicaid Services (CMS), Department of Health Care Services (DHCS), and Federal Tort Claims Act (FTCA).

Knowledge of risk management principles, compliance investigations, auditing, monitoring, and corrective action processes.

Demonstrated experience with managing audits, accreditation processes and compliance programs.

Ability to interpret laws, regulations, policies, contracts, and accreditation standards.

Strong analytical, organizational, project management, and problem-solving skills.

Excellent written, verbal, presentation, and interpersonal communication skills. Detail oriented.

Ability to effectively multi-task, manage multiple priorities and deadlines and work collaboratively across departments.

Work effectively in a high-stress and fast-moving environment.

Ability to handle sensitive and confidential information with discretion, judgement and professionalism.

Demonstrated commitment to cultural humility and serving diverse communities.

Demonstrated leadership skills with the ability to train and guide staff in the performance of their duties.

Knowledge and experience with cost and fund accounting.

Proficiency with Microsoft Office applications and compliance management systems.

 

 

 

Please note: We are not seeking support from staffing agencies at this time. Direct applicants only.