Product Marketing & Customer Propositions, Principal

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

• →To work closely with the distribution channel and develop product solutions that are innovative and customers centric for different segments.
• →To work closely with activation team on new product launching activities, campaigns and various initiatives to drive overall company and agile squad’s strategic priorities /KPIs.
• →To review and ensure proper preparation and documentation of gate papers, product specification, policy contract, marketing materials, sales illustration, training materials and meeting minutes on approvals within the set timeline.
• →This include ensuring the contract UAT is properly sign-off within the set timeline, conduct new product or product enhancements training to internal staff/agents, new product launch event planning and perform post launch review.
• →To review and support timely and accurate delivery of reports such as MBR/QPR presentation to track the strategic priorities/KPIs’ progress, new product performance tracking and analysis, etc.
• →To perform competitor and product analyses, conduct product focus group by proper preparation of presentation materials, coordinate meeting/discussion with agency leader or agents in soliciting feedback or comment relating to products, propositions and/or other activation initiatives.
• →To ensure compliance of guidelines issued by BNM/LIAM relating to products.
• →To perform other responsibilities and duties periodically or involve in ad hoc initiatives/special project assigned by supervisor to meet operational and/or other regulatory/compliance requirements.

• Education – Degree in Business Administration, Actuarial Science or Marketing.
• Experience – Preferably with minimum 10 years relevant working experience.
• Knowledge and experience in Agile framework and design thinking have added advantage.
• The competencies/characteristics to be prioritised are:
• Integrity & willing to learn
• Critical Thinking, Analytical & Problem-solving skills
• Customer-centric mindset

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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