Senior Specialist

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

Basic:

• Support incident troubleshooting
• Communicate with customers to understand business requirement
• Provide system implementation solution in technical perspective
• Prepare project estimation, timeline plans and monitor (effort, cost, schedule…etc)
• Design, coding and testing
• Provide SIT/UAT/PROD support
• Provide required documentations per SDLC
• Provide the deliveries to customer following SDLC and maintain good relationship with customer by good service delivery
• Ensure customer perception and visibility through proactive communication
• Provide daily report

Advanced:

• Maintain high customer satisfaction through high quality services delivery
• Discover potential opportunities by understanding customer business and technology
• Report to customer leader about project matters (weekly/montly)
• Report to team leader about project matters and team (weekly/montly)
• Responsible to help on team member’s capability improvement
• Balance effort between team members
• Complete other related assignments and projects

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.