Specialist - Medical Major Claims

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

• Accurately process/assess major claims in adherence to company guideline and quality standard
• Review and approve cases that is within the claims authority granted including cases that exceeded subordinate’s authority
• Document claims assessments comprehensively, ensuring transparency and clarity in decision making.
• Ensure meeting individual quality, turnaround time and productivity benchmark
• Shows keenness to develop technical competency by extending claims  scope handle or authority limits
• Maintain a good personal record of training in line with the training framework of the Company
• Assist to guide new joiners on claims processing rules and products knowledge including Review and Feedback for On-The-Job training cases
• Demonstrate excellent customer centric mindset  through highly engaged culture

• Perform other responsibilities and duties periodically assigned by supervisor / manager in order to meet business requirements

Participate in departmental/organizational activities, programs and other tasks required

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.