Systems Business Analyst

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Systems Business Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.

• Bachelor’s degree in business, computer science/engineering, or quantitative discipline preferred
• A minimum of 4 years of experience as a business analyst with leading financial services or technology companies preferred
• Strong analytical skills and a strong desire to learn about business and technology, business analysis and systems training
• An understanding/knowledge of SDLC and knowledge of agile development methodologies
• Strong critical thinker with familiarity with “top-down, hypothesis-driven,” problem analysis
• Proven ability to understand technical issues
• Great team player with great interpersonal skills who can work in diverse environments with a broad set of stakeholders
• Experience developing instructional and procedural documentation and presentations 
• Must be adept of handling multiple projects, with ability to prioritize, meet deadlines and manage changing priorities
• Proven ability to be flexible and committed to work hard, both independently and in a team environment in a high pressure environment

• Proficiency in MS Office (PowerPoint, Excel, Word, etc.) is required
• Tools: JIRA (Project Management), ServiceNow, Power BI highly preferred
• Advanced written/oral communication and presentation skills
• Advanced English language level, or at least intermediate proficiency (participates in meetings with other countries), including speaking, reading, and writing fluency.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area: