HR Operations Coordinator (Maternity Cover, 40-60%)

Do you enjoy being the go-to person who keeps everything running smoothly behind the scenes? Are you energized by balancing HR operations, recruitment coordination, IT support, onboarding, and office operations? Do you take pride in creating a seamless employee experience from first touchpoint to daily office life? And do you like variety in your work, where no two days look the same?

Founded in 2016 with the mission to future-proof HR, the Academy to Innovate HR (AIHR) has become the world’s market leader in online training for human resources (HR) professionals. We have a global customer base spread across 140+ countries, amongst which companies like Unilever, Reckitt, Goldman Sachs, Philips, Deloitte, Nike, Heineken, and UBS. It is our goal to continuously upskill and empower 1,000,000 HR Professionals.

We are an international team of 90+ people, driven by excellence, innovation, and a hunger to grow in everything we do. As such, we strive to provide the world’s best courses and excellent support to our customers while continuously optimizing every aspect of our work. With over 30 nationalities, our team is diverse, yet we all share a few traits: we're friendly, enthusiastic, and great team players.

Being a fast-growing company, working at AIHR means taking on a lot of responsibility and getting countless opportunities to develop yourself in new areas and potential to craft your own role.

As HR Operations Coordinator, you play a key role in ensuring smooth day-to-day operations across HR, recruitment, IT support, onboarding, and office management. You are the backbone of the employee experience, supporting both candidates and colleagues throughout their journey at AIHR.

This is a temporary position to cover maternity leave for a period of approximately 7 months. During this time, you will take ownership of core operational processes and ensure continuity across all People and Office functions.

You will be supporting basic HR operations, including maintaining employee data, handling administrative processes, and ensuring accuracy and consistency across HR systems.

In recruitment, you will be responsible for triaging inbound applicants in Recruitee and conducting initial practicalities calls with candidates. You ensure a smooth handover to hiring managers. This requires strong organizational skills and the ability to quickly assess candidate fit and keep processes moving efficiently.

On the IT side, you will maintain the equipment inventory, ensuring all assets are tracked and up to date. You’ll also handle logistical tasks such as dropping off and collecting damaged laptops from the repair store and setting up laptops for new joiners. While these tasks are operational, they are critical to keeping the team productive.

For onboarding, you will prepare welcome and goodies packs, manage pre-onboarding communications, and support any additional onboarding needs that arise. You help create a great first impression and ensure new hires feel welcomed and set up for success from day one.

In office and event operations, you will manage goodies inventory and restocking, track work anniversaries and organize gifts, and provide hands-on support during office events. This part of the role is highly dynamic and requires flexibility, especially during busy periods or events.

This is a varied and hands-on role where priorities can shift quickly. While some tasks are repetitive or operational in nature, your impact on the employee experience is significant and highly valued.

Are you excited to become our HR Operations Coordinator? Then we'd love to hear from you! We are looking to hire for this role as soon as we find an eligible candidate.

• Internship or 1 year of experience in HR operations, office management, or a similar role

• Highly organized and detail-oriented

• Proactive and hands-on, with a strong sense of ownership

• Comfortable juggling multiple priorities in a fast-paced environment

• Strong communicator with a service-oriented mindset

• Tech-savvy and confident to learn to work with tools like ATS systems and Google Workspace

• Flexible and adaptable—no two days are the same

• Available for a 7-month maternity cover for 16 or 24 hours (40-60%) and able to work partially from our Rotterdam office