Revenue Assurance Executive

Tanzania·United Republic Ofmid

Other

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Quick Summary

Requirements Summary

ICT Degree Relevant Experience (Type of experience and minimum number of years) 1-2 years in Telecom, ICT or Billing Assurance Skill & Knowledge of SQL is a MUST Other requirements (Behavioural etc.

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Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Maintain high levels of compliance above 99% for GSM
Implement Revenue Assurance SOPs & RA Manuals to cover emerging risks and better management of existing risks

Detect and plug revenue leakages
Identify missed revenue opportunities
Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimise the existing leakages

Use various DBMS for data mining, analysis and reporting
Track key revenue and subscriber KPIs for trends or declines
Monitor product performance and generate strategic insight

Implement Group wide initiatives
Support Project management teams for major system launches to do comprehensive risk analysis and ensure First Time Right
Build knowledge base and key learning’s, maintain standards UAT templates and already implemented processes for compliance

Liaise with CFT to understand the complete architecture, end to end service path and revenue path, and perform UAT cases
Highlight to business the emerging risks

Close loop with CFT for fast closure of issues
Escalate appropriately when required through proper hierarchy
Take ownership to get issues closed

Provide weekly/monthly reports in a timely manner as required by business and Group RAFM
Report on all revenue loss incidents to management
Comprehend business logic and use of SQL guidelines and procedures for accurate data generation/mining
Prepare timely management & regulatory reports highlighting performance against set business KPIs
Apply SQL best practices for precise data extraction

Ensure adherence to audit requirements and address findings proactively
Should strictly be satisfactory or above

Requirements

~1 min read

Graduate: ICT Degree

Ability to communicate effectively using both verbal and written communication channels
Understanding of relational database structures, data manipulation and data extraction methodologies
Understanding of charging principles, tariffs model interconnect and roaming billing processes
Ability to work within a team of professionals, guiding and coordinating towards achieving common objectives as well as organize and facilitate brainstorming sessions
Ability to see the ‘big picture’ and adapt accordingly
Good appreciation of project management methodology, principles and best practices