Senior Customer Experience Officer

Thailand·Bangkoksenior

Customer SuccessCustomer Experience

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Quick Summary

Overview

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

Technical Tools

Customer SuccessCustomer Experience

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Bangkok

1. Service Design Planning for New/Strategic Service
2. Enhance Service & Product
3. Customer Handling
4. Communication and Wordings
5. Performance Analysis and Management Reports

ดูแลภาพรวมและวิเคราะห์ข้อมูลในการจัดทำ Management Reports อาทิเช่น Voice Of Customer (VOC), CE Dashboard for Touch Points, CE Dashboard for Network Quality, CEO Roundtable (Selected Issues) เพื่อนำเสนอผลการดำเนินการและแนวทางพัฒนาบริการต่อผู้บริหารระดับสูง

Thidarat Kerngfak (ธิดารัตน์ เกิงฝาก)