Emergency Physician Informaticist

Chartered in 1983, Aga Khan University (AKU) is a private, non-profit, autonomous and self-governing international university and healthcare organization with 13 teaching sites, 7 hospitals and 325 outreach and other health facilities located in 6 countries over three continents. An integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out a wide range of research and has campuses, programs and teaching hospitals providing world class healthcare services in Kenya, Pakistan, Tanzania, Uganda, Afghanistan and UK with over 3,000 students and more than 17,000 employees. As an international institution, AKU operates on the core principles of quality, relevance, impact and access.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

The Physician Informaticist will play a pivotal role in our EHR Programme team, focusing on maximizing the clinical effectiveness and operational efficiency of our Electronic Health Record (EHR) systems. Physician Informaticist will be responsible for supporting and enhancing EHR functionality, improving clinical workflows, and ensuring the effective integration of EHR systems into everyday clinical practice. Reporting to the Chief Medical Information Officer (CMIO), you will be responsible for:

• →Supporting physicians, nurses, and ancillary staff by providing continuous support, troubleshooting, and identifying opportunities for clinical information system improvements.
• →Promoting future and present system functionality by identifying and testing the clinical information systems.
• →Identifying clinical practice workflow and process issues, concerns, and works with leadership and to define system and process requirements that will optimize system performance and technology utilization by clinical practitioners
• →Serve as a skilled clinical resource in support of non-clinical team members.
• →Serve as the domain expert for any activity that relates to clinical workflows.
• →Train super users and end-users on AKU OneHealth.
• →Provide elbow level Go-Live support to clinicians.
• →Assist in methodology and content development related to various clinical and related non-clinical domains.
• →Participate in internal and client-driven focus groups to gather requirements and enhancement requests for the AKU OneHealth.
• →Assist medical and clinical researchers in the design of retrospective studies, including data generation, analysis, interpretation of data derivatives and publication of scientific articles.
• →Act as a mentor to new PI’s, residents, or students.
• →Assist with educational initiatives via use of the EHR.
• →Ability to travel occasionally as warranted by EHR Programme work and location; frequency will vary depending on programme requirements.

The incumbent must have:

• Graduate of Medical College (MBBS or MBChB or MD)
• 2 years of experience in field of Emergency Medicine.
• Completed residency training in Emergency Medicine is preferred.  
• Rotational/ Clinical experience with inpatient, outpatient, peri-operative.
• Experience with direct patient care responsibilities.
• Knowledge of hospital/physician practice procedures, regulations, and guidelines.
• Understanding of clinical care pathways, treatment plans, order management, and Physician documentation.
• Experience working effectively with Physicians, Nurses, Residents, and Students.
• Clinically trained for inpatient and outpatient venues of care.
• Clinical rotations, at AKU preferred, during educational training.
• Prior experience with use of an electronic health record (EHR), preferred but not required.
• Excellent communication skills, and a proactive approach to problem-solving.
• Ability to handle confidential information and work effectively in a team-oriented environment.

Comprehensive employment reference checks will be conducted.