Vice President - Business Excellence

 

Lead enterprise-wide Business Excellence to enhance execution, governance, and operational performance across Aldar.

 

Drive implementation of international standards and manage all ISO certifications across the Group.

 

Ensure continuous improvement and transformation towards a globally leading organization.

 

Establish and embed robust frameworks across quality, processes, services, and policies as a second line of defence 

 

 

 

 

Define and drive the Business Excellence strategy aligned with Group objectives

 

Establish and continuously enhance the Aldar Business Excellence Model (e.g., EFQM)

 

Lead cross-functional transformation initiatives and drive stakeholder alignment

 

Build and manage team across Business Excellence function

 

 

 

Management of ISO certifications and implementation of all required operational requirements to achieve ISO standards (including ISO 9001)

 

Manage local and regional recognition / certification (e.g., EFQM Model assessment) and act as a focal point of contact for all communications with external parties related to business excellence awards locally, regionally, and internationally

 

Implement and maintain a centralized QMS to establish internal controls and identify critical operational improvements

 

Conduct periodic performance evaluation of Aldar QMS elements and report maturity and implementation status to the Management Committee

 

Perform QMS maturity assessments across business units and ensure alignment with Aldar quality frameworks and standards

 

Drive and embed a culture of quality, excellence, and continuous improvement across the organization

 

 

Develop and continuously enhance end-to-end value chains to ensure visibility of processes, interdependencies, and value delivery

 

Lead process improvement initiatives to enhance efficiency, standardization, and value creation

 

Ensure existing processes reflect operational changes and also align with current practices

 

Develop and implement new processes to standardize operations across the Group

 

Drive process modelling, documentation, and digitization through BPM platforms (e.g., ARIS)

 

Ensure alignment of processes with DOA, controls, and business objectives

 

 

Oversee development and governance of service catalogues, service cards, and SLAs

 

Drive service digitization through digital platforms (e.g., JIRA, ManageEngine)

 

Monitor service performance and drive continuous service improvement

 

 

Lead development and governance of Group-wide policies and frameworks

 

Ensure alignment, consistency, and strong internal controls across entities

 

Drive structured policy approvals, implementation, and awareness across the Group

 

 

Conduct operational compliance reviews as 2nd line of defence to identify gaps, risks, and inefficiencies

 

Establish and manage control frameworks (Control Library, ORCM)

 

Monitor implementation of remediation actions and controls for gaps identified during operational reviews

 

Assess and optimize approval workflows within systems to enhance efficiency and reduce turnaround time (TAT)

 

Translate identified gaps into strategic initiatives, defining quick wins and long-term actions to drive closure and value realization

 

Report insights and remediation status to Management Committee

 

 

 

 

 

 

 

 

Lean Green Belt certification

 

Six Sigma/ISO certification, EFQM and any relevant quality certification

 

Enterprise BPM tool Administrator capability (ARIS preferred)

 

Advanced analytical and problem-solving skills

 

 

Bachelor’s degree in engineering /or business management, project management, or in a related fieldA Master's degree in engineering /or business administration will be advantageous