Management Adjuster Team Lead I

Usa - CaRemotelead

OperationsManagement

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Quick Summary

Overview

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home,

Technical Tools

OperationsManagement

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Team Lead I is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews.

Responsibilities

~1 min read

• Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation

• Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O policies)

• Oversees complex and occasionally highly complex claims that include Public Adjuster involvement

• Documents a claim file with notes, evaluations, and decision-making process

• Summarizes documents and enters into claim system notes

• Advanced knowledge of all regional construction types and related repair methodologies

• Frequently conducts targeted file examining, including performing ride-alongs or sit-alongs

• Frequently conducts calibrations with vendors or staff

• Communicates verbally or in writing about claim processes/procedures with other employees, leaders, and teams

• This job has supervisory duties.

• 4 year Bachelors Degree (Preferred)

• 3 or more years of experience (Preferred)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Claims Resolution, Conflict Management, Management Reporting, Relationship Building, Training Instruction

What We Offer

~2 min read

Compensation offered for this role is 0.00 - 0.00 annually and is based on experience and qualifications.

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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