Cloud Engineering Manager

Your impact

• Lead, coach, and grow a team of cloud, DevOps, and database reliability engineers across local and offshore locations — 1:1s, growth paths, performance, and hiring.
• Own delivery of the Cloud Engineering roadmap: governed EKS platform in Broker-Dealer and Clearing, pilot-light disaster recovery (RTO ≤ 60 min / RPO ≤ 15 min), Postgres upgrades, and edge gateway consolidation.
• Drive software supply chain security and SDLC hygiene — SBOMs, signed provenance, hardened golden images, and policy-as-code admission control — in partnership with Security Engineering.
• Own the Cloud on-call rotation and incident response process: SLAs, runbooks, blameless post-mortems, and follow-through on action items.
• Improve developer experience through ephemeral environments, faster pipelines, and self-service infrastructure — measured in DORA metrics, not opinions.
• Manage cloud and observability spend with a cost-per-service view, making trade-offs explicit to Finance and to engineering leadership.
• Represent Cloud Engineering in audits and regulatory reviews with evidence that is automated rather than assembled by hand.
• Mentor and guide engineers on secure infrastructure practices so systems are both performant and resilient against security vulnerabilities.

What you’ll bring

• Experience — 6+ years in cloud infrastructure, DevOps, or SRE, including 2+ years managing engineers at a B2B financial services, fintech, or SaaS organization
  • Deep AWS expertise across networking, IAM, compute, storage, and cost management at production scale
  • Strong Kubernetes (EKS) and Infrastructure as Code experience — Terraform, Helm, and GitOps delivery with ArgoCD
  • Practiced CI/CD ownership: GitLab pipelines, artifact and secrets management (Vault), and release safety
• Operational credibility — you have run a production on-call rotation and can act as a senior escalation point, not just route the page to someone else 
• Observability fluency with Open Telemetry, SLOs, and error budgets used to make real decisions
• People leadership — a track record of hiring, developing, and retaining engineers, including remote and offshore team members
• Education — Ideally looking for a B.A. / B.S. degree in relevant fields such as Computer Science or Software Engineering, but experience and understanding are just as important
• Technical aptitude — You’re technologically savvy and can easily get up to speed on modern tech stacks (i.e. Kubernetes, Kafka, Temporal, Postgres, and Snowflake)
• Ownership — The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication — Intentional dialogue is a superpower. You listen as well as you share your perspective with others.
• Resilience — We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance — Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives.
• Creative problem solving — Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks.

Bonus points if you bring

• Expertise with AI (Claude) best practices, and experience rolling AI-assisted workflows out to an engineering team
• Experience operating in a regulated environment — SOC 1 / SOC 2, FINRA or SEC examinations, and evidence automation
• Hands-on experience with Kong, Envoy, or Gateway API at the edge
• Postgres operations depth: upgrades, replication, change data capture, and performance tuning
• Familiarity with Teleport, Vault, Karpenter, and policy engines such as OPA Gatekeeper or Kyverno
• Experience running tabletop exercises and disaster recovery GameDays
• Knowledge of brokerage platforms and the financial services industry