Customer Success Manager

United Statesfull-timemid

Customer Success ManagerCustomer

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Quick Summary

Overview

Ambrook helps American family-run businesses become more profitable and resilient. From volatile markets to climate shifts, independent operators face mounting pressure.

Requirements Summary

A track record of managing and growing a large book of customer relationships focused on cultivating trust, retention, and expansion over time.

Technical Tools

customer-successproject-management

From volatile markets to climate shifts, independent operators face mounting pressure. While sustainable investments often yield the best long-term returns, they require financial clarity and capital that fragmented legacy systems can’t provide.

What We Offer

~1 min read

✓Competitive salary

✓Health insurance

✓401(k) with matching contribution

✓Flexible vacation time

✓Flexible work hours

✓Work-from-home/remote office stipend, or desk at Ambrook’s NYC office or Denver office

✓Wellness stipend

✓Professional development stipend

Real Talk – We create space for ourselves and others to be straightforward, vulnerable, and accountable.
Reach Understanding – We are driven by curiosity and empathy to learn about our customers, team, and world.
Be Proactively Resourceful – We are internally motivated and externally empowered to identify opportunities and solve problems.
Derisk Thoughtfully – We lean into the biggest risks we face as a company and put in the work to address them systematically.
Find the Positive-Sum – We believe in creating incentive structures that align the needs of our company, our customers, and our planet.