Service Technician Lead - Austin, TX

Description

• →Supervise, train, and mentor service technicians on filter replacement
• →Conduct regular safety and performance meetings with service staff.
• →Coordinate with the Service Coordinator for route management and scheduling.
• →Coordinate Truck maintenance works to go in for service
• →Ensure company equipment (ladders, drills, safety gear, test instruments) is properly maintained.

• Conduct site surveys for new and existing customer facilities.
• Communicate with customers and sales teams regarding changes, issues, or recommendations.
• Make initial site contact and review work scope with customer representatives.
• Provide timely service reports, deficiency notes, and feedback to management.

• Install, replace, and inspect HVAC filters in air handling systems.
• Troubleshoot and diagnose filtration issues in the field.
• Maintain detailed service documentation, reports and AHU filter surveys
• Perform other duties as assigned such as warehouse assistance and filter deliveries

• Enforce OSHA, FDA, and company safety standards at all times.
• Perform field quality control checks and risk mitigation reviews.
• Coordinate with warehouse and inventory teams for materials and tools.
• Maintain clean work areas and dispose of materials properly after service completion.
• Travel is required as needed for out-of-town jobs, surveys, or training.

Requirements

•  HVAC technical Certification from accredited school 
• Experience with hand tools
• Forklift driver experience is preferred
• OSHA 10 or above required
• 3+ years of experience in commercial HVAC
• Surveying
• Safety Training
• High School diploma 
• Pass security clearance at all customers sites
• Must have transportation to the branch
• Must be able to climb ladders and work in heights
• Able to lift 25+ pounds as needed
• Experience working indoors and outdoors
• Experience driving 16ft box trucks
• Feel comfortable working with hand tools
• Valid driver’s license
• Clean driving record
• Must be able to pass a DOT Physical Examination
• Basic math skill is needed to be able to figure percentages and to verify figures.
• Must be able to communicate w/ customers and co workers
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to work in a warehouse environment that is partially indoors and partially outdoors.
• Must be aware of people walking in front of oncoming forklift.
• Safety glasses are required at all times to protect against dust and particles.
• Closed toe shoes and long pants are required. Sleeveless shirts are prohibited in the warehouse and production areas
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to sit or stand for extended periods of time.
• Must be able to stand and reach with hands and arms.
• Must be able to climb ladders and stairs
• Must be able to withstand both hot and cold atmosphere depending on weather conditions.
• Able to climb all types of ladders
• Not be afraid of heights