SAP Basis Engineer

Boston · BostonRemotemid

Engineering

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Overview

Apiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission-critical enterprise workloads. We’re a small but rapidly growing company,

Technical Tools

Engineering

Apiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission-critical enterprise workloads. We’re a small but rapidly growing company, which means there’s lots of room for growth and learning opportunities abound!

Apiphani is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. Diversity and inclusion are the bedrock of creativity and innovation. Without diversity of experience and thought, we would fail to progress as a company and as a team. Apiphani strives to foster an environment of belonging, where every employee feels respected, valued, and empowered. We embrace the unique experiences, perspective, and cultural background, which only you can bring to the table.

a.k.a. Application Support Engineer

SAP Basis Engineers are responsible for providing technical support to client SAP basis systems. They are responsible for the technical aspects of enhancing, updating and deploying critical changes, designing new solutions, and creating procedures in the SAP area. They will report to the SAP Basis Manager.

Perform project-based and production support responsibilities as needed to support apiphani managed client environments inclusive of SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc.
Work within and outside the SAP department to determine best practices for future landscapes;
Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
Drive continual improvement in systems operations through collaboration with both delivery and development teams.
Actively engage in root cause analysis, in collaboration with software development and other delivery teams.

Collaborate with team leaders and team members to review workflow processes and SOPs.

Execute against defined project goals.

Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
3+ years of experience as an SAP Basis engineer in a service provider or advanced IT organization operating in a 24/7 environment
Solid background administering the SAP HANA database
Understanding of SAP security principles
Experience with Red Hat Enterprise Linux and Ansible preferred
Experience with configuration management and automation tools
Experience with Sybase a plus
Experience with SAP Business Objects a plus
Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)