Metal Packaging Process Support Engineer

About the Role We are seeking an experienced Process Support Engineer (PSE) to provide high‑visibility technical support for Applied Materials PVD / EP equipment in advanced semiconductor packaging environments. This role is customer‑facing and works closely with advanced manufacturing teams to enable next‑generation semiconductor and metal‑package technologies Key Responsibilities * Provide on‑site technical support for Applied Materials PVD systems, including installation, qualification, troubleshooting, and long‑term process stabilization * Support, maintain, and optimize PVD / EP processes for advanced and metal‑package applications * Design and execute process experiments and DOEs, analyze results using statistical methods, and generate clear, actionable technical reports * Diagnose and resolve complex process and equipment issues using structured root cause analysis methodologies * Collaborate closely with customers, field teams, and internal engineering groups to achieve technical and operational objectives * Leverage best practices and proven solutions to deliver practical and innovative process improvements * Serve as a technical resource and mentor for junior engineers and support small to mid‑scale projects as assigned Required Qualifications * Master’s or Bachelor’s degree in Materials Science, Chemistry, Semiconductor Engineering, or a related technical discipline * 3–10 years of experience in semiconductor process engineering, equipment support, or advanced packaging environments * Strong sense of ownership, attention to detail, and ability to work in physically demanding fab environments * Excellent communication and interpersonal skills for customer‑facing technical support * Proficiency in English for technical documentation and global collaboration Preferred Technical Background / Qualifications * Master’s or Bachelor’s degree in a relevant engineering field * Hands‑on experience with: * Physical Vapor Deposition (PVD) * Electro Plating (EP) * System‑level experience with: * Endura / Charger platforms * Nokota / Raider platforms * Experience supporting metal‑package and/or advanced backend packaging processes * Prior on‑site customer support or field engineering experience * General understanding of back‑end‑of‑line (BEOL) and packaging process flows Why Join Us * Work directly with leading global semiconductor manufacturers on cutting‑edge advanced packaging technologies * High‑impact, customer‑facing role with strong technical ownership and visibility * Opportunity to grow into a subject‑matter expert in metal‑package and PVD processes * Collaborative, technology‑driven, and innovation‑focused work environment ## Qualifications ### Education: Bachelor's Degree ### Skills ### Certifications: ### Languages: ### Years of Experience: 4 - 7 Years ### Work Experience: ## Additional Information ### ### Shift: Day (Korea, Republic of) ### ### Travel: Yes, 25% of the Time ### ### Relocation Eligible: No ### Referral Payment Plan: Employee Referral (Standard) Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.