Technical Support Engineer (TSE) - (SCoE)

Key Responsibilities * Responsible for Sustainability (SCoE) Products * Provides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers. * Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging equipment. * Provides Beta Site Support; mainly for qualifying the new applied installation, secondly for providing the technical training to our outsourcing engineers on installation and operation * Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment, and process parameters. * Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level. Qualification * Above 5 years working experience in the semiconductor industry * Preferred to have 2 years equipment experience in Applied Materials, any tool experience is acceptable * Able to suppot domestic travel frequently (25-30%), and 10% global support * Flexible on work location in Taiwan Job will support multiple customers with a focus on Taiwan Accounts. ## Qualifications ### Education: Bachelor's Degree ### Skills ### Certifications: ### Languages: ### Years of Experience: 4 - 7 Years ### Work Experience: ## Additional Information ### ### Shift: Day (Taiwan) ### ### Travel: ### ### Relocation Eligible: No ### Referral Payment Plan: Employee Referral (Standard) Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.