Apriorit~21d ago
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Support Engineer
Customer SupportSupport Engineer
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Quick Summary
Key Responsibilities
Act as an escalation point for Tier 1 engineers: mentorship, technical guidance, troubleshooting (Linux, Kubernetes, AWS, file systems, virtualization).
Requirements Summary
5+ years of Linux administration (RHEL/CentOS), strong troubleshooting skills. Experience with Windows administration, Active Directory. Hands-on AWS experience (EC2, S3, IAM, CloudWatch, etc.).
Technical Tools
Customer SupportSupport Engineer
Responsibilities
~1 min read- →Act as an escalation point for Tier 1 engineers: mentorship, technical guidance, troubleshooting (Linux, Kubernetes, AWS, file systems, virtualization).
- →Maintain and monitor hybrid infrastructure (servers, Linux/Windows, Kubernetes, AWS, storage, backups, VMware).
- →Automate processes with Ansible, Terraform; manage system configurations.
- →Handle tickets in a 24/5 environment, participate in Scrum ceremonies.
- →Support Windows-to-Linux migration, create documentation, and contribute to infrastructure projects.
Requirements
~1 min read- 5+ years of Linux administration (RHEL/CentOS), strong troubleshooting skills.
- Experience with Windows administration, Active Directory.
- Hands-on AWS experience (EC2, S3, IAM, CloudWatch, etc.).
- Knowledge of networking (DNS, DHCP, routing, firewalls), storage systems (NetApp, Pure Storage).
- Experience with automation tools (Terraform, Ansible, Puppet/Chef, Jenkins), GitHub.
- VMware vSphere/ESXi expertise.
- Proficiency in scripting (Shell, Python, PowerShell).
- Knowledge of Kubernetes.
- Agile/Scrum experience.
- English level – upper-intermediate+, conversations with clients in English.
Nice to Have
~1 min read- AWS EKS, containerization.
- RHCSA/RHCE certifications.
- Exchange, Linux integration.
What We Offer
~1 min read✓Onboarding: Made for quick and effective adaptation to the company;
✓Remote work from any cities or office in Paphos;
✓Full-time working day, work hours 15.00-24.00 in Cyprus.
✓20 working days of paid annual leave;
✓Paid sick leaves;
✓We provide the necessary equipment - a laptop, monitor, additional accessories;
✓Attractive salary adapted to your experience;
✓Career advancement and professional growth;
✓Еqual opportunity policies/ fair working practices;
✓Personalized learning approach (mentoring, internal courses, knowledge sharing);
✓Opportunity to develop your competencies - an experienced team, regular 1:1 with a manager as well as development plan tailored to your needs;
✓High-profile customers;
✓Free corporate English lessons.
Location & Eligibility
Where is the job
Paphos, CY
Remote within one country
Listed under
Cy
Listing Details
- First seen
- April 10, 2026
- Last seen
- May 1, 2026
Posting Health
- Days active
- 21
- Repost count
- 1
- Trust Level
- 29%
- Scored at
- May 1, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on Apriorit's site
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Support Engineer