Sales Floor Lead- Clienteling

As we prepare to open our first San Francisco retail store, we're building more than a showroom. We're creating a destination where customers can experience the Article brand firsthand through genuine hospitality, meaningful connections, and exceptional service. Every interaction helps shape how customers perceive our brand, making customer experience a critical part of our success from day one.

We're looking for a customer-focused leader who can help bring this vision to life through hospitality, relationship building, product expertise, and coaching. You'll play a key role in establishing the clienteling practices, customer experience standards, and service culture that will define the San Francisco showroom experience.

Within your first few months, you'll help launch a brand-new store, build strong relationships with customers and associates, and support the development of a high-performing Home Expert team. In a year, you'll be proud to say you've helped establish a loyal customer base, increased clienteling engagement, strengthened appointment conversion, and created a showroom experience that customers remember, recommend, and return to.