Senior Engineer I, Key Account Technology

• →Responsible for process application NPI (New Product Introduction), product improvements, and product modifications for key product unit (KPU) installed base
• →Develop and maintain relationships with key customers.
• →Responsible for managing all the technical account aspects of customers
• →Responsible for resolution of New process escalations in the field during NPI stage
• →Responsible for defining and implementing BKM process for all process applications – including standards, specs, and recipes, installed base performance
• →Support highly engaged working relationship between KAT department, ASM’s customer account teams and customers’ engineers to ensure all customer needs and requirements are understood and addressed
• →Drive close cooperation with multiple internal stakeholders, especially with Process Development teams, Business Development Team, Account Teams, Engineering and Global Product Management (GPM)

• 5+ years (or 3+ years with Ph.D.) experience in the semiconductor wafer processing or capital equipment industry
• Master’s degree (or above) in material science, physics, chemical, mechanical or electrical engineering, or related field
• Related work experience can include process engineering, technical marketing, or product support
• Proven ability to drive continuous improvement across operations
• Able to build long term relationships of trust with customers
• Strong written and verbal communication skills including excellent presentation and influencing skills
• Semiconductor experience should be primarily focused on PECVD.
• Experience in work function, metallization, silicides, and electrodes in logic or memory is preferred

• Self-starter with high energy and strong work ethic
• Highly motivated and results driven
• A proactive change agent
• A strategic thinker with the ability to implement and drive tactics, strong at execution
• A problem solver – communication comes naturally when solving problems and addressing roadblocks.
• Able to independently make and execute decisions in a timely manner, leading people accordingly
• Ability to lead and influence others across cultures
• Highly collaborative and able to manage conflict

• Flexibility to travel up to 30% of the time (internationally)

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.