Principal Enterprise Release Manager

Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

Required

• →7+ years in release management, software engineering, or related disciplines.
• →ServiceNow certification is required.
• →Strong experience in Agile, DevOps, CI/CD; certification preferred.
• →Familiarity with AI-driven analytics and automation; Python; PowerBI.
• → Hands-on experience with Jira Align, Jira Cloud, JSM, GitHub, ServiceNow.
• →Strong understanding of release/change lifecycle, observability, and Outage root cause analysis
• →Experience with Agile SAFe, Waterfall, and hybrid delivery models.Modern Enterprise Release Management and ITSM
• → Advanced expertise in Excel, PowerPoint, PowerBI
• →Expert level Knowledge of SDLC for SAFe Agile and DevOps environments; best-in-class Release and Change Management framework and IT Service Management. Hands-on experience with Jira Align, Jira Cloud, JSM, GitHub, ServiceNow. Strong understanding of release/change lifecycle and Outage root cause analysis
• → Data and AI Skillset: Advanced Data analytics, KPI metrics, and Prompt Engineering expertise; Guiding development of Agentic AI workflows and Gen AI use cases; Power BI; Python
• →Governance and Communication: Establishing process framework, Implementing solutions and tools, Building standardized playbooks, and leading governance boards for ATS-wide implementation

Preferred

• BS/BA in Computer Science or related field.
• Modern Release Management processes for Agile and DevOps environments
• Jira Align, JSM, Jira Cloud, Git for enterprise RM/CM
• ServiceNow for ITSM and RM/CM automation
• Modern Enterprise Release Management and ITSM

#LI-Onsite Full-time office role.

Ready to join our team?

Apply today.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.