Senior HRSD-ServiceNow

United States·Dallassenior

Other

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Quick Summary

Key Responsibilities

Typical tasks may include, but are not limited to, the following: Design, configure, and deploy ServiceNow HRSD modules such as HR Case Management, Employee Service Center, Lifecycle Events,

Technical Tools

Other

Join AT&T and reimagine the communications and technologies that connect the world. Our HR Technology and Analytics team is delivering innovative and reliable technology that enables our HR teams to recruit top talent, provide valuable benefits, continually train and develop our work force, and much more. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future, you’ll create it.

About the Role

~1 min read

Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
4+ years of hands-on ServiceNow development/administration with a strong focus on HRSD.
Required: ServiceNow Certified System Administrator (CSA) certification.
Preferred: ServiceNow HR Service Delivery (HRSD) Implementation Specialist certification and Certified Application Developer (CAD).
Proficiency in JavaScript, HTML, CSS, XML, and JSON for ServiceNow scripting.
Strong understanding of HRSD modules (HR profiles, case management, lifecycle events, agent workspace, ACLs and HR Application Scopes).
Strong understanding of ServiceNow knowledge management flows, including knowledge article lifecycle, approval workflows and roles.
Working knowledge of Employee Center Portal, including setup of HR services, knowledge articles and widgets; ability to ensure alignment with content governance, user criteria and personalized employee experiences.
Excellent problem-solving, analytical, and communication skills.
Proven ability to work collaboratively in a development team and partner effectively with stakeholders across HR and IT.
Experience with Agile Development practices and comfortable working in fast paced delivery timelines.

Our Senior Software Engineering earns between $130,700 - $196,100 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. 

What We Offer

~2 min read

✓Medical/Dental/Vision coverage

✓401(k) plan

✓Tuition reimbursement program

✓Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

✓Paid Parental Leave

✓Paid Caregiver Leave

✓Additional sick leave beyond what state and local law require may be available but is unprotected

✓Adoption Reimbursement

✓Disability Benefits (short term and long term)

✓Life and Accidental Death Insurance

✓Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

✓Employee Assistance Programs (EAP)

✓Extensive employee wellness programs

✓Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

✓AT&T internet (and fiber where available) and AT&T phone

✓Medical/Dental/Vision coverage

✓401(k) plan

✓Tuition reimbursement program

✓Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

✓Paid Parental Leave

✓Paid Caregiver Leave

✓Additional sick leave beyond what state and local law require may be available but is unprotected

✓Adoption Reimbursement

✓Disability Benefits (short term and long term)

✓Life and Accidental Death Insurance

✓Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

✓Employee Assistance Programs (EAP)

✓Extensive employee wellness programs

✓Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Regular

Dallas, Texas

$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.